Summary
Overview
Work History
Timeline
Generic

Loretta Gray

Detroit,MI

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Experienced non-medical Care Provider offering Number years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Compassionate Job Title assists elderly or disabled clients and patients from hospices or recovery centers. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies.

Overview

34
34
years of professional experience

Work History

Caregiver, CNA, Laundry Attedent, Housekeeper, HousekeeperSupervisor

George Whittaker
11.2010 - 01.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Monitored clients' overall health and well-being and noted significant changes.

Houskeeper

Hoilday Inn
04.1995 - 10.1996
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.

Housekeeper Team Supervisor, Retirer

White Glove Cleaning & Maintenance
03.1989 - 02.1994
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports, and other business documentation.
  • Increased employee performance through effective supervision and training.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Evaluated employee performance and developed improvement plans.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Communicated repair needs to maintenance staff.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Managed laundry sorting, washing, drying, and ironing.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Established and enforced safety protocols and guidelines for staff.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
  • Addressed customer feedback and complaints to maximize satisfaction.

Timeline

Caregiver, CNA, Laundry Attedent, Housekeeper, HousekeeperSupervisor

George Whittaker
11.2010 - 01.2023

Houskeeper

Hoilday Inn
04.1995 - 10.1996

Housekeeper Team Supervisor, Retirer

White Glove Cleaning & Maintenance
03.1989 - 02.1994

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Loretta Gray