Summary
Overview
Work History
Education
Affiliations
Timeline
Barista

Loretta Hansen

Birmingham,AL

Summary

Experienced nursing professional bringing demonstrated clinical expertise, leadership skills, teaching skills, and ability to interact with patients and staff at their learning or skill level. Proficient in updating charts, monitoring medications, working with insurance companies to advocate for patient needs, mentoring new employees, and working with multidisciplinary teams to optimize patient care. Able to educate patients in a variety of health care needs due to experience. Quality-driven and efficient with strong interpersonal abilities.

Proficient with Cerner, EPIC, LTC Healthcare, Centricity, and I-Connect software. Intermediate to advanced skills in Microsoft Office programs to include: Word, Excel, QI Macros, PowerPoint, Outlook, Publisher. Advanced skills in Quickbooks Office Pro.

Overview

21
21
years of professional experience

Work History

Outpatient Psychiatry Clinic Nurse/Coordinator

UAB Health Systems
Birmingham, AL
03.2021 - Current
  • Maintained accurate patient records and documentation according to clinic standards.
  • Coordinated referrals for specialty services when needed.
  • Answered patient questions regarding their medical conditions or treatment plans.
  • Participated in multidisciplinary team meetings to discuss individual patient cases and coordinate care plans across departments.
  • Assisted in the development of quality improvement initiatives within the clinic setting.
  • Collaborated with other healthcare professionals such as social workers, psychologist, psychiatrist, pharmacists, Psychiatric Nurse Practitioners, Psychiatry Residents, OR Scheduling, Preop.
  • Identified potential safety risks associated with certain medications or treatments.
  • Performed nursing assessments and collected patient medical histories to help determine proper diagnosis.
  • Instructed patients and family members on medication and treatment instructions to promote adherence to guidelines.
  • Coordinated timely refills for patients' prescriptions by obtaining authorizations and transmitting paperwork.
  • Observed, recorded and reported patients' conditions and reactions to drugs and treatments
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Assisted with the preparation of presentations for senior management meetings.
  • Developed policies and procedures related to departmental operations ensuring compliance with applicable laws and regulations.

Team Leader - Pre-op

UAB Medical Center
Birmingham, AL
07.2019 - 03.2021
  • Conducted regular performance reviews to assess individual team member progress.
  • Conducted individual and group trainings on new processes or procedures.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Held daily huddles staff to review project updates, discuss issues, and brainstorm solutions.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Delegated daily tasks to team members to optimize group productivity.
  • Promoted to leadership position in recognition of strong work ethic.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Unit Manager/MDS Coordinator

Aspire Recovery Center
Homewood, AL
01.2018 - 12.2018
  • Actively participated in recruitment efforts by interviewing potential candidates.
  • Provided training sessions for newly hired personnel on relevant skills required for their roles.
  • Analyzed patients records to determine efficiency and effectiveness of care.
  • Communicated with patients with compassion while keeping medical information private.
  • Built work schedules and staff assignments.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Monitored residents' progress and updated MDS records accordingly..
  • Collaborated with interdisciplinary teams to develop comprehensive care plans.
  • Interpreted physician orders for accuracy and completeness prior to submitting them electronically into the MDS system.
  • Participated in survey preparation activities by ensuring that all necessary documents were available during surveys conducted by state agencies or accreditation organizations.
  • Ensured that changes made to an existing plan of care corresponded with appropriate changes made on the corresponding MDS form.
  • Reviewed clinical documentation to ensure accuracy of information reported on the MDS forms.

NICU Staff Nurse

Grandview Medical Center
Birmingham, AL
07.2016 - 02.2018
  • Performed comprehensive assessments of neonatal patients, including physical examinations, on newborn infants to evaluate whether patient was stable enough to go to well baby post partum care.
  • S.T.A.B.L.E. Educator for Department
  • Checked on patients regularly to track progress with treatments, changes in symptoms and need for emergency interventions.
  • Actively sought out opportunities for continuing education related to pediatric nursing practices for professional development purposes.
  • Provided direct patient care to critically ill newborns in the NICU, including administering medications and treatments as prescribed by physicians.
  • Assisted with specialized procedures such as intubation, chest tube insertion and umbilical catheter placement.
  • Educated families about proper newborn care techniques and provided emotional support during difficult times.
  • Managed multiple tasks simultaneously while maintaining a calm demeanor in often stressful situations.
  • Identified potential complications early on through frequent monitoring of newborn.
  • Responded quickly to any unexpected changes in a patient's condition or status by initiating appropriate interventions immediately.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Identified abnormal and critical respiratory patterns through direct pulmonary assessments.

Education

Bachelor of Science - Nursing

University of Phoenix
Tempe, AZ
11-2012

Associate of Science - Nursing

Jefferson State Community College
Birmingham, AL
05-2006

Master of Science - Healthcare Quality And Safety

University of Alabama At Birmingham
Birmingham, AL

Affiliations

  • Reading
  • Cooking
  • Baking
  • Outdoor BBQ
  • Going to concerts
  • Going on cruises
  • Family time is my favorite time

Timeline

Outpatient Psychiatry Clinic Nurse/Coordinator

UAB Health Systems
03.2021 - Current

Team Leader - Pre-op

UAB Medical Center
07.2019 - 03.2021

Unit Manager/MDS Coordinator

Aspire Recovery Center
01.2018 - 12.2018

NICU Staff Nurse

Grandview Medical Center
07.2016 - 02.2018

Bachelor of Science - Nursing

University of Phoenix

Associate of Science - Nursing

Jefferson State Community College

Master of Science - Healthcare Quality And Safety

University of Alabama At Birmingham

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Loretta Hansen