Loretta Harris
Crosby
Summary
Seasoned administrative professional with 13 years of experience, adept in medical software and office administration. Skilled in managing patient admissions, insurance verification, and maintaining confidentiality. Seeking Administrative Assistant role to leverage advanced clerical skills and expertise in handling sensitive information.
Overview
14
14
years of professional experience
Work History
Office Manager/Truck Dispatcher
Southview Logistics LLC
10.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Front Office Medical Registrar Clerk
Neighbors Emergency Care Center
07.2023 - 09.2024
- Assist with patient referrals and prepare medical records, ensuring accuracy and completeness of documentation
- Collect and verify patient information and insurance details, and efficiently process co-payments adhering to financial policies
- Manage patient data with strict adherence to HIPAA standards, and proficiently operate GoRev & TSystemEvolved medical software for various administrative tasks
Mail Clerk/Receptionist
Pasadena ISD
03.2016 - 12.2022
- Processed and sorted incoming and outgoing mail, ensuring accurate and timely distribution
- Managed mailroom operations, including the maintenance of automated processing equipment and application of correct postage for various delivery services
- Coordinated the inventory of mail and office supplies, guaranteeing availability and operational efficiency
- Provided customer service, resolving inquiries and complaints from clients, staff, and vendors, and addressed technical issues with office equipment and software
Student Registrar
Drew Academy
01.2011 - 08.2015
- Responded to inquiries and met service requests with a courteous and informed approach
- Created educational materials for in-service training, enhancing staff knowledge and performance
- Safeguarded sensitive medical information by adhering to strict security measures and protocols
Education
High School Diploma -
M.B. Smiley High School
05.1990
Some College (No Degree) - Legal Studies
San Jacinto College North
Skills
- Experience in Medical Admissions
- Understanding of Insurance Options
- Client Relations
- Microsoft Office
- People Skills
- Computer Skills
- Critical Thinking
- Customer Service
Timeline
Office Manager/Truck Dispatcher
Southview Logistics LLC
10.2024 - Current
Front Office Medical Registrar Clerk
Neighbors Emergency Care Center
07.2023 - 09.2024
Mail Clerk/Receptionist
Pasadena ISD
03.2016 - 12.2022
Student Registrar
Drew Academy
01.2011 - 08.2015
Some College (No Degree) - Legal Studies
San Jacinto College North
High School Diploma -
M.B. Smiley High School
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