Loretta Howarth
Mount Vernon,MO
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
6
6
years of professional experience
Work History
2nd Assistant Manager
Casey's
Mount Vernon , MO
04.2019 - Current
- Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
- Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
- Received, inspected and verified food and kitchen inventory delivery before storage.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Observed established recipes, portions, and methods while cooking food to fulfill guest's preferences.
- Orchestrated positive customer experiences by overseeing every area of [Type] operations.
3rd Key Manager
Dollar General Store
Aurora, MO
01.2018 - 03.2019
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Effectively supervised staff of [Number] personnel by implementing company policies, protocols, work rules and disciplinary action.
- Directed training and retraining of employees to boost performance and enhance business results.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed overstocking, restocking and inventory control procedures during [Type] shift.
- Supervised site investigations, reported issues and escalated those that required further assistance.
- Developed detailed plans based on broad guidance and direction.
- Used [Industry] expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained store equipment, printers and fax machines.
- Greeted and welcomed new members, establishing and updating memberships to [Company] [Type] programs.
Cashier /Cooking Assistant
Stage Stop
Butterfield , MO
03.2017 - 01.2019
- Chopped vegetables, butchered meats and whisked sauces to prep food for service.
- Performed various sanitation methods to maintain safe, secure and clean kitchen.
- Followed standardized recipes to prepare appetizing and timely breakfast, lunch and dinner items.
- Labeled and stored food in refrigerator, cooler or freezer to maximize freshness and support food safety.
- Rotated stock and conducted inventory of food items and supplies to determine purchase needs.
- Monitored and documented time and temperature of food and appliances to minimize waste.
- Collaborated with advanced skilled and experienced cooks to prepare high-quality meals.
- Coordinated with [Job title] to create meal plans, schedules and other kitchen and food preparation related items.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Distributed food during busy peak periods to drive customer satisfaction.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
- Prepared food orders to support waitstaff and other team members.
- Placed orders to restock items before supplies ran out.
Education
GED -
Soutwest R5
Washburn, MO2022
Skills
- Performance Tracking and Evaluations
- Product and Service Knowledge
- Employee Coaching and Motivation
- Scene Blocking
- Managing Multiple Priorities
- Vendor Performance Monitoring
- Managing Operations and Efficiency
- Directing Team Members
- Resident Satisfaction
- Retail Knowledge
- Store Opening and Closing Procedures
- Cash Deposits and Receipts
- Food Safety and Quality
- Overseeing Employees
- Operational Excellence
- Deposit Collection
- Inventory Restocking
- Answering Customer Questions
- Managing Laborers
Timeline
2nd Assistant Manager
Casey's
04.2019 - Current
3rd Key Manager
Dollar General Store
01.2018 - 03.2019
Cashier /Cooking Assistant
Stage Stop
03.2017 - 01.2019
GED -
Soutwest R5
Similar Profiles
Angela GouletAngela Goulet
Assistant Kitchen Deli Manager at Casey'sAssistant Kitchen Deli Manager at Casey's
Dustin RaymieDustin Raymie
Store Manager at Casey'sStore Manager at Casey's
Nicole ChoinskiNicole Choinski
Cashier at Casey'sCashier at Casey's