Loretta Legens
Lynbrook,NY
Summary
An enthusiastic, task-driven, and detail-orientated candidate with experience tending to the individual needs of multiple patients/clients. Extensive experience working as a team to achieve common goals. Excited for the opportunity to work with your company.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Northwell Health
Lynbrook, NY
09.2023 - 12.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed venipuncture and other blood collection procedures according to established standards.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assistant
Mercy Health
Springfield, MO
02.2022 - 08.2022
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Direct Service Provider
Community Living Options
Wood River, IL
02.2021 - 07.2021
- Improved patient outlook and daily living through compassionate care, while attending to the needs and desires of each individual and their disabilities.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Assisted over 15 individuals with daily needs, personal hygiene, dressing and facility transfers.
- Prepared breakfast and lunch everyday of the week in a timely manner, while following a dietitian approved menu.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Followed care plan and directions to administer medications.
- Tracked and reported clients' progress based on observations and conversations.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Improved resident and staff engagement through group activities.
Call Center Representative
Corporate Technologies Advantage LLC
Springfield, Missouri
01.2020 - 07.2020
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Handled client inquiries with exceptional professionalism and enthusiasm.
- Maintained strong call control and quickly worked through scripts to address problems.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Refined and demonstrated excellent listening skills, asked probing questions, understood concerns and overcame objections.
Education
Certification - Medical Assistant
Swedish Institute
New York, NY09-2023
High School Diploma -
Nixa High School
Nixa, MO05.2019
Skills
- Ability to work independently and in a team setting
- Unyielding work ethic and integrity
- Interpersonal skills
- Communicating with clients
- Compassionate client care
- Behavior redirection
- Community activities
- Client documentation
- Client satisfaction
- Client safety and first aid
- Medication administration
- Cash management experience
- Workplace Efficiency
Additional Information
- CPR Certified
Timeline
Medical Assistant
Northwell Health
09.2023 - 12.2023
Medical Assistant
Mercy Health
02.2022 - 08.2022
Direct Service Provider
Community Living Options
02.2021 - 07.2021
Call Center Representative
Corporate Technologies Advantage LLC
01.2020 - 07.2020
Certification - Medical Assistant
Swedish Institute
High School Diploma -
Nixa High School