Loretta Lents
Jackson,MO
Summary
Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacist-in-Charge
John’s Pharmacy
06.2023 - Current
- Managed a team of pharmacy technicians, providing guidance and training to ensure adherence to best practices and regulatory compliance.
- Monitored controlled substances inventory and records, ensuring compliance with state regulations and preventing diversion or misuse.
- Improved customer satisfaction by providing timely and accurate prescription processing, counseling on medication usage, and addressing any concerns or questions.
- Maintained accurate inventory records, ensuring the pharmacy had an adequate supply of medications to meet patients'' needs.
- Conducted regular staff meetings to keep employees informed about company updates, policies, regulations, and professional development opportunities.
- Streamlined pharmacy operations by continually reviewing and updating standard operating procedures, resulting in improved efficiency.
- Assisted patients with selecting appropriate over-the-counter products based on their symptoms or medical history while educating them about potential side effects or interactions with other medications they may be taking.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Supervised and coached team of pharmacy technicians and trainees.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Staff Pharmacist
John’s Pharmacy
12.2022 - 06.2023
Pharmacist-in-Charge
Heartland Family Pharmacy (formerly Medicap)-Cape
07.2016 - 12.2022
Pharmacist-in-Charge
Kmart Pharmacy
01.2011 - 07.2016
Staff Pharmacist
Kmart Pharmacy
08.2009 - 01.2011
Education
Doctorate of Pharmacy -
St. Louis College of Pharmacy
05.2009
Salutatorian -
Scott City High School
05.2003
Skills
- Prescription Verification
- Staff Training and Development
- Patient Counseling
- Immunization Administration
Certification
- Certified Immunizer, American Pharmacists Association
- Healthcare Provider CPR trained, American Heart Association
- Outcomes Medication Therapy Management Trained
- Missouri Board of Pharmacy License #2009023440
References
- Derek Palisch, Pharm.D., Director of Operations, John's Pharmacy, 573-576-2754
- Jenn Beussink, Human Resources Director, John's Pharmacy, 573-803-7996
- Ben Tally, RPh, Previous Pharmacy Owner Medicap Pharmacy & Pharmacist John's Pharmacy, 573-270-5960
- Dave Charlier, RPh, Previous Owner and Pharmacist, Medicap Pharmacy-Scott City, 573-264-2450
- Katie Bertrand, PharmD, Pharmacist, St. Francis Medical Center, 573-587-2138
Timeline
Pharmacist-in-Charge
John’s Pharmacy
06.2023 - Current
Staff Pharmacist
John’s Pharmacy
12.2022 - 06.2023
Pharmacist-in-Charge
Heartland Family Pharmacy (formerly Medicap)-Cape
07.2016 - 12.2022
Pharmacist-in-Charge
Kmart Pharmacy
01.2011 - 07.2016
Staff Pharmacist
Kmart Pharmacy
08.2009 - 01.2011
Doctorate of Pharmacy -
St. Louis College of Pharmacy
Salutatorian -
Scott City High School