Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Loretta Lott

San Antonio

Summary

Experienced professional with a strong leadership and organizational background. Adept in business operations, financial management, strategic planning, and team coordination. Committed to driving growth, efficiency, and fostering a positive workplace culture. Highly adaptable to change and skilled in effectively managing multiple priorities. Demonstrates strong leadership and problem-solving abilities to streamline operations, reduce costs, and promote organizational efficiency. Utilizes independent decision-making skills and sound judgment to positively impact company success.

Overview

28
28
years of professional experience
1
1
Certification

Work History

General Manager

Chilis's Bar and Grill
04.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee evaluations, and contract details.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.

General Manager

Applebee's Grill + Bar
06.1997 - 08.2010
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reported issues to higher management with great detail.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.

Education

High School Diploma -

Robert E Lee
San Antonio, TX

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Training and coaching
  • Time management
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development
  • Inventory control
  • Goal setting
  • Employee scheduling
  • Verbal and written communication
  • P&L management
  • Motivation
  • Labor cost controls
  • Customer retention
  • Consistently meet goals
  • Purchasing
  • Expense control
  • Cost analysis and savings
  • Cost reductions

Certification

Servesafe Certification

Timeline

General Manager

Chilis's Bar and Grill
04.2023 - Current

General Manager

Applebee's Grill + Bar
06.1997 - 08.2010

High School Diploma -

Robert E Lee

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Loretta Lott