Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assistant
Optum Health
03.2021 - Current
Delivers outstanding care to patients, while taking vital signs and entering them into Epic
Preparing Medical Clearance Letters as needed, insuring all documents are included and signed off on by the Doctor
Faxing and scanning into the patients chart when completed
Call back patients as required to relay results of labs and other testing under the supervision of the medical staff, while adhering to HIPAA guidelines
Maintain the cleanliness and preparedness of all patient exam rooms
Maintain a running list of supplies and order as needed
Administer vaccines and injections as needed, while adhering to OSHA guidelines.
Obtained client medical history, medication information, symptoms, and allergies.
Collected and documented patient medical information such as blood pressure and weight.
Documented vital signs and health history for patients in clinic and hospital environments.
Completed clinical procedures and gathered patient data for interpretation by physician.
Called and faxed pharmacies to submit prescriptions and refills.
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures, and care plan instructions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Verified patient insurance coverage and collected required co-payments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Completed EKGs and other tests based on patient presentation in office.
Measured patient pulse oximetry.
Measured patient spirometry.
Prepared lab specimens for diagnostic evaluation.
Oriented and trained new staff on proper procedures and policies.
Collected pertinent data and calculations to aid physician in interpreting results.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
John Theurer Cancer Center
08.2013 - 05.2020
Collaborates and communicates with team members in coordinating the overall planning of patient care
Provides superior patient satisfaction through competent use of clinical and administrative skills
Operated as a student preceptor to Medical Assistant externs
Abided strongly by OSHA and HIPAA regulatory guidelines.
Obtained client medical history, medication information, symptoms, and allergies.
Collected and documented patient medical information such as blood pressure and weight.
Documented vital signs and health history for patients in clinic and hospital environments.
Completed clinical procedures and gathered patient data for interpretation by physician.
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Measured patient pulse oximetry.
Prepared lab specimens for diagnostic evaluation.
Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Dr. Frank L. Mastrianno
01.2008 - 08.2013
Provided patients with superior patient care by way of venipuncture, EKG, Vaccinations, pulmonary function testing, and the collection and proper recording of vital signs
Delivered administrative support such as referral requests, filing, scheduling, and prescription refills under supervision of MD
Abided strongly by OSHA and HIPAA regulatory guidelines.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Obtained client medical history, medication information, symptoms, and allergies.
Collected and documented patient medical information such as blood pressure and weight.
Documented vital signs and health history for patients in clinic and hospital environments.
Completed clinical procedures and gathered patient data for interpretation by physician.
Called and faxed pharmacies to submit prescriptions and refills.
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures, and care plan instructions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Verified patient insurance coverage and collected required co-payments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Followed appropriate procedures to minimize patient's exposure to radiation.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Completed EKGs and other tests based on patient presentation in office.
Measured patient pulse oximetry.
Measured patient spirometry.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Collected pertinent data and calculations to aid physician in interpreting results.
Implemented care and efficiency improvements to support and enhance office operations.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
Valley Health Medical Group
05.2004 - 11.2007
Provided clinical support to the clinic through EKG, pulmonary function testing, urine drug screenings, breath alcohol testing, and the collection and proper recording of vital signs
Responsible for the proper disposing of medical waste while following OSHA guidelines.
Obtained client medical history, medication information, symptoms, and allergies.
Collected and documented patient medical information such as blood pressure and weight.
Documented vital signs and health history for patients in clinic and hospital environments.
Completed clinical procedures and gathered patient data for interpretation by physician.
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures, and care plan instructions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Followed appropriate procedures to minimize patient's exposure to radiation.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Completed EKGs and other tests based on patient presentation in office.
Measured patient pulse oximetry.
Measured patient spirometry.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Collected pertinent data and calculations to aid physician in interpreting results.
Implemented care and efficiency improvements to support and enhance office operations.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Registered Medical Assistant -
Lincoln Technical Institute
Paramus, New Jersey
05.2004
Skills
Administrative Support
Office Coordination
Teamwork & Collaboration
Organized & Detail Oriented
Epic EMR
Phlebotomy
Clinical Skills
Medical Terminology
Patient Scheduling
Data Entry
HIPAA Compliance
Reliable Team Player
Valid NJ Driver's License
Military Experience
United States Navy, San Diego, CA, 10/1981, 02/1985
Personal Information
Title: Medical Assistant
Awards
National Defense Ribbon - US Military, 1981 Good Conduct Ribbon - US Military, 1984 Caring Heart Award - Lincoln Technical Institute, 2004 Cold War Ribbon - Hackensack UMC Veterans Group, 2019
United States Navy- Honorable Discharge
Served proudly and honorably as an Aviation Storekeeper. As an Aviation Storekeeper, keeping a readily available supply of aircraft parts, tools, and pilots flight gear. Replenished as needed or required.
Certification
RMA - Registered Medical Assistant
Affiliations
American Legion member
Women Veterans of New Jersey
Veterans of New Jersey
New Jersey Veterans Network
Volunteers with New Jersey Veterans Network for clothing drives, food drives, toiletries and personal items drives.