Loretta Odom
Tonawanda,NY
Summary
Versatile and results-driven professional with experience at Williamsville Central School District, adept in confidentiality awareness and exceptional time management. Demonstrated success in enhancing operational efficiency and fostering teamwork and collaboration. Proven ability to manage complex tasks with a strong work ethic, ensuring meticulous attention to detail and outstanding customer service. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
Work History
Cleaner
Williamsville Central School District
01.2021 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Administrative Assistant
United States Parcel Service
11.2000 - 11.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Cash Office Associate
Walmart
11.2005 - 03.2017
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
Education
No Degree - Medical Office Assistance
Kings College
Charlotte, NC03-1984
Skills
- Customer Service
- Complex Problem-Solving
- Confidentiality Awareness
- Supply Inventory Management
- Exceptional time management
- Strong Work Ethic
- Organizational Skills
- Multitasking
- Teamwork and Collaboration
- Adaptable and Flexible
- Communication and Interpersonal Skills
- Attention to Detail
Timeline
Cleaner
Williamsville Central School District
01.2021 - Current
Cash Office Associate
Walmart
11.2005 - 03.2017
Administrative Assistant
United States Parcel Service
11.2000 - 11.2020
No Degree - Medical Office Assistance
Kings College
Similar Profiles
MaryBeth McGrathMaryBeth McGrath
Elementary Teacher at Williamsville Central School DistrictElementary Teacher at Williamsville Central School District
Ayden SeabornAyden Seaborn
Elementary School Teacher's Assistant at Williamsville Central School DistrictElementary School Teacher's Assistant at Williamsville Central School District
Jude MillerJude Miller
Substitute Teacher, K-12 at Williamsville Central School DistrictSubstitute Teacher, K-12 at Williamsville Central School District
Nancy BergerNancy Berger
High School Substitute Teacher at Williamsville Central School DistrictHigh School Substitute Teacher at Williamsville Central School District
Catherine LewisCatherine Lewis
Receptionist at Lenahan DermatologyReceptionist at Lenahan Dermatology