Summary
Overview
Work History
Education
Skills
Timeline
Generic

Loretta Poe

Gainesville,GA

Summary

Motivated Academic Advisor with exceptional written and verbal communication skills. Successful at guiding students through course registration steps, course selection and academic planning.

Overview

37
37
years of professional experience

Work History

Academic Advisor Level II

Embry-Riddle Aeronautical University
07.2022 - Current
  • Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
  • Advocated for students to access available resources.
  • Improved retention rates by providing personalized guidance to students at various stages of their academic journey.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Skilled at working independently and collaboratively in a team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Developed and implemented individualized academic plans for students.
  • Developed and maintained courteous and effective working relationships.

Associate Campus Director

Embry-Riddle Aeronautical University
01.2007 - 06.2022
  • Provided various student services to include preparation of unofficial student evaluations, degree maps, enrollment confirmations, maintenance of imaged student records, and reconciliation and follow-up of student accounts receivable.
  • Performed regular student email contact in line with Campus Communications timeline. Along with the Senior Campus Director, is responsible for student retention. Provides administrative support for the campus, including answering the phone, responding to emails, shipping and processing mail, ordering supplies
  • Maintained daily campus operational hours for student services needs. Ensured that classrooms and facilities were ready for instructional use at all times.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Applied effective time management techniques to meet tight deadlines.
  • Provided professional services and support in a dynamic work environment.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Oversaw facilities management, ensuring that buildings were well-maintained and equipped to meet the needs of students and staff alike.
  • Implemented strategies to increase student recruiting, engagement and retention.
  • Maintained compliance with all regulatory requirements, ensuring the institution''s continued accreditation status.

Personnel Specialist

United States Air Force
12.1986 - 01.2007
  • Advised officers and airmen on military personnel issues and programs. Conducts interviews to determine individual interests, qualifications, and personnel data. Briefed provisions of personnel programs such as assignments, promotions, separations, retirements, benefit programs, retention, bonus, classification, training and retraining, and personnel reliability program, and career progression. Manages selective reenlistment and career airman reenlistment reservation programs. Counseled airmen on reenlistment opportunities and benefits. Monitored retention programs and provided reports and statistics. Helped users determine training requirements, methods, and procedures.


  • Created, maintained, and audited personnel records. Records information in unit, field, and PDS records. Prepared and maintained personnel records, aeronautical orders, and personnel action requests. Prepared and processed documentation for administration of quality control programs. Reviewed personnel records, and interviewed individuals to ensure accuracy of information. Compared basic records with source documents, transaction registers, and management products. Inspected records, master personnel, and command and field personnel records. Reviews and processes evaluation reports.


  • Performed personnel actions. Updated computerized personnel data. Conducted in and out processing. Monitored personnel readiness programs. Scheduled individuals for processing personnel actions such as reenlistment, promotion, separation, retirement, or reassignment. Administered standard tests, acts as test monitor, scores tests, and records results. Prepared and processed correspondence, forms, and Personnel Data Systems transactions. Advised members on official and personal obligations incident to relocation, training, and promotion. Prepared and processed relocation actions. Processed documents required to support service awards and decorations. Prepared DD Form 93, Record of Emergency Data. Maintained files of correspondence, directives, instructions, and other publications.


  • Provided casualty assistance. Administered casualty program. Prepared related reports and documents. Assisted next of kin of deceased and missing personnel to apply for death gratuity pay, arrears of pay, veterans affairs, social security, government and commercial life insurance, and other benefits.


  • Oversaw personnel activities and functions. Inspected personnel activities for compliance with policies and directives. Reported discrepancies and recommended corrective action. Monitored personnel actions for timeliness, propriety, and accuracy. Ensured proper counseling of individuals on personnel programs, procedures, and benefits. Organized and compiled management data and submitted reports.


  • Performed administrative functions. Prepared and processed administrative support actions relating to unit programs such as military sponsor, weight and body fat, squadron information, and enlisted and officer professional military education. Processed dental and physical rosters. Managed unit leave control program. Maintained suspense system for personnel actions and correspondence. Maintained and monitored duty status changes. Requisitioned and maintained current study reference material for the airman promotion system. Prepared and processed Articles 15, letters of reprimand, investigation reports, unfavorable information files, and separation actions.


  • Performed Personnel Support for Contingency Operations (PERSCO) functions.


Education

Associate of Applied Science - Human Resources Management

Community College of The Air Force
San Antonio, TX
10.2005

Skills

  • Problem-Solving
  • Critical Thinking
  • Academic Support
  • Student Support
  • Teamwork and Collaboration
  • Written Communication
  • Remote Office Availability
  • Ethical behavior
  • Student Records Management
  • Academic Counseling
  • Enrollment Planning
  • Student Registration
  • Administrative abilities
  • Attention to Detail

Timeline

Academic Advisor Level II

Embry-Riddle Aeronautical University
07.2022 - Current

Associate Campus Director

Embry-Riddle Aeronautical University
01.2007 - 06.2022

Personnel Specialist

United States Air Force
12.1986 - 01.2007

Associate of Applied Science - Human Resources Management

Community College of The Air Force
Loretta Poe