Loretta Sams
Carmichael,CA
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level support member position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willing to get the job done and be the best worker she can be.
Overview
3
3
years of professional experience
Work History
Support Team Member
VOA
02.2019 - 12.2021
- Increased customer service success rates by quickly resolving issues.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Contributed to the continuous improvement of support processes by sharing insights from customer interactions with relevant departments.
- Provided empathetic support, fostering positive relationships with customers even during challenging situations.
Sorter
Sacramento Bee
09.2018 - 09.2021
- Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
- Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
- Stacked items according to weights, sizes, types, and picking priorities.
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Used hand-held scanners to sort items into specific categories.
- Followed company policies and procedures to produce consistent work results.
- Examined products for imperfections and defects.
- Conducted routine maintenance on equipment used in the sorting process, prolonging its lifespan and minimizing downtime due to malfunctions.
Education
High School Diploma -
Encina Preparatory High School
Sacramento, CA06.1988
Skills
- Inventory Management
- Organization
- Good listening skills
- People skills
- good facilitator
- Strong Problem Solver
- Multitasking
volunteering, working and giving back to the community
Helped feed and house the homeless individuals and families.
Picked up trash around the city
Collected and gave donations to kids, families and people in need.
Timeline
Support Team Member
VOA
02.2019 - 12.2021
Sorter
Sacramento Bee
09.2018 - 09.2021
High School Diploma -
Encina Preparatory High School
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