Loretta Singleton
Tampa,FL
Summary
Organized Word Processor with a commitment to complying with security policies. Experience transferring data from paper formats to digital formats. Strengths include transcribing documents and creating spreadsheets and presentations. Excellent administrative skills. Proficient in filing, alphabetizing and working with customers. Possesses understanding of operation of office equipment and programs. Dedicated with history of meeting company goals utilizing consistent and organized practices. Dedicated professional administrator with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
37
37
years of professional experience
Work History
Office Manager - Full Time
Unique People Service
Bronx, NY
04.1998 - 09.2012
- Prepared meeting materials and took clear notes to distribute to staff.
- Developed standard operating procedures for all administer employees.
- Maintained computer and physical filing systems.
- Arranged corporate and office conferences for company employees and active guests.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve the overall performance of personnel
- Managed office operations while scheduling appointments for department managers
Word Processing Operator - Full Time
New York City Transportation Authority
Long Island City, NY
02.1988 - 03.1989
- Reviewed and corrected digital files of book drafts.
- Designed brochures
- Organized and prioritized various clerical duties including proofreading, spell checking, document filing, and data entry.
- Typed official correspondence and reports from handwritten notes and other information sources.
Receptionist - Full Time
Sample Service
New York, NY
05.1984 - 12.1987
- Answered central telephone system and directed over 50 calls accordingly.
- Confirmed appointments, communicating with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Oversaw inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Responded to inquiries from callers seeking information.
- Supported various administrative duties by proofreading, transcribing, and invoicing.
- Liaised with vendors, contractors, and professional services personnel to properly process orders.
- Kept the reception area clean and neat to give visitors a positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Parcel Sorter - Part Time
United Parcel Service, UPS
New York, NY
02.1978 - 09.1980
- Performed the sorting of parcels that weighed more than 50 lb
- Performed the sorting of parcels to be transported to location by ZIP code
- Memorize zip codes for 50 states
Daycare Assistant Teacher - Summer Paid Volunteer
Tabernacle Day Care Center
Brooklyn, NY
06.1975 - 08.1977
- Maintained effective schedule balance between rest periods, active play, and instruction for children from 6 months - 3 yrs. Old.
- Encouraged curiosity, exploration, and problem-solving appropriate to children's development levels.
- Met with parents about daily activities, positive developments, and issues for at least 15 children a day.
- Partnered with supervisor to implement ADA standards in the playground and in common areas.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Monitored entrances and exits to maintain safety and organized environments.
- Modeled appropriate activities and positive behavior management.
- Encouraged child involvement in classroom experiences and group interaction.
Education
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO05.2023
Word Processing Certificate
Adelphi University Business School
Astoria, New York04.1988
Skills
- Proofreading and editing
- Interpersonal Communication
- Flexible & Adaptable
- Teamwork
- Customer service
- Adaptability
- Excellent telephone etiquette
- Responsible
- Leadership
- Data management
- Data entry background
Timeline
Office Manager - Full Time
Unique People Service
04.1998 - 09.2012
Word Processing Operator - Full Time
New York City Transportation Authority
02.1988 - 03.1989
Receptionist - Full Time
Sample Service
05.1984 - 12.1987
Parcel Sorter - Part Time
United Parcel Service, UPS
02.1978 - 09.1980
Daycare Assistant Teacher - Summer Paid Volunteer
Tabernacle Day Care Center
06.1975 - 08.1977
Bachelor of Science - Business Administration
Colorado Technical University
Word Processing Certificate
Adelphi University Business School
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