Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Emptied trashcans and transported waste to collection areas.
Delivered quality customer service to address urgent needs and cleaning requests.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
Assistant Teacher
Doodlebugs Daycare
Penfield, NY
09.2013 - 10.2016
Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
Provided one-on-one and group-based learning support to maintain student progress and development.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.
Supported teacher in instructing core subjects, delivering supplementary lessons and coordinating materials.
Medical Secretary
Rochester General Hospital
Rochester , NY
08.1985 - 04.2005
Kept information confidential and followed HIPAA guidelines to maintain patient trust.
Organized paperwork such as charts and reports for office and patient needs.
Enhanced office productivity by handling high volume of callers per day.
Maintained current and accurate medical records for patients.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Supported office staff and operational requirements with administrative tasks.
Registered new patients in electronic medical records prior to appointment scheduling.
Coordinated customer service, patient scheduling and billing.
Located, checked in and pulled medical records for patient appointments and incomplete charts.