Loretta Waldrop
Beckville,TX
Summary
Dynamic professional with a proven track record at Weight Watchers International, enhancing customer satisfaction through effective communication and quick resolution skills. Excelled in roles requiring empathy and teamwork, significantly improving client feedback. Skilled in persuasion techniques and attention to detail, adept at driving sales and service excellence in fast-paced environments.
Overview
2025
2025
years of professional experience
Work History
Customer Service Voice/Chat Representative
Weight Watchers International
- Delivered prompt service to prioritize customer needs.
- Streamlined resolution process for common issues, resulting in faster response times and improved customer feedback.
- Maintained detailed records of each interaction to ensure accurate reporting and follow-ups when necessary.
- Handled escalated concerns from other representatives, leading to successful resolution and increased client satisfaction levels.
WW Coach
Weight Watchers International
11.2010 - Current
Trained as a receptionist in November 2010 as a Coach in April 2011…
Sales Associate
Sysco Foods Service
01.1992 - 01.2008
Facilitated sales of diverse food-related products to restaurants, hotels, and healthcare facilities.
Education
Business Administration
Angelo State University
San Angelo, TXSkills
- Quick typing
- Language fluency
- Empathy display
- Persuasion techniques
- Performance tracking
- Customer service
- Teamwork and collaboration
- Teamwork
- Problem-solving
- Problem-solving skills
- Time management
- Attention to detail
Timeline
WW Coach
Weight Watchers International
11.2010 - Current
Sales Associate
Sysco Foods Service
01.1992 - 01.2008
Customer Service Voice/Chat Representative
Weight Watchers International
Business Administration
Angelo State University
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