Loretta Doyle Kelly
Newtown Square,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
Teaching Assistant
NEWTOWN SQUARE PRESBYTERIAN CHURCH PRESCHOOL
09.2022 - Current
- Support the lead teacher with daily classroom activities and lesson plans for students 3-4 years of age
- Supervise students outside the classroom during playtime, lunch and breaks
- Setting up crafts, lessons and maintaining a safe environment for all students
- Help students master learning concepts through one-on-one and small group centers.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Sales Associate
GRACE AND KATE BOUTIQUE
09.2022 - Current
- Assist customers with purchases and any questions or issues, and provide outstanding customer service
- Manage the register, including sales, returns, customer orders and exchanges
- Assist with inventory, including receiving, processing and restocking inventory
- Maintain a clean and organized appearance of the boutique.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Restaurant Manager
New Deck Tavern
08.1998 - 11.2014
- Managed business operations, maintained a profitable beer and liquor pour cost and sustained a profitable food cost
- Create and Design Food and Beverage menu to keep up with current trends and cost of
- Market Items.
- Managed daily operations including inventory control, daily food and beverage specials, and coordination of all private parties
- Managed and created a weekly waitstaff schedule.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Developed unique events and special promotions to drive sales.
- Purchased food and cultivated strong vendor relationships.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Legal Secretary
Curran & Byrne, P.C
09.1993 - 08.1998
- Greeting Clients and taking Telephone Calls
- Composed and revised Legal Documents, including Letters, Depositions and Court
- Documents
- Maintained the Master Calendar for Client Appointments and Court Appearances
- Created and Tracked all Expenses.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Filed documents with courts on behalf of attorney.
- Organized files for court proceedings.
- Received and placed telephone calls to clients and prospective clients.
- Scheduled all appointments, appearances and briefings.
- Diligently edited legal correspondence for grammar and spelling.
- Created, indexed, and maintained client binders.
- Obtained signatures from attorneys for legal documents.
- Scheduled and made appointments for attorneys.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Screened telephone calls and forwarded to appropriate departments.
- Developed and maintained filing and retrieval systems.
- Transcribed legal documents and phone conversations.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Produced and filed various legal documents and electronically preserved updated case record system.
- Prepared and processed invoices for attorney billing.
- Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
Education
Associates Degree - Legal Secretary
Keystone School
Skills
- Customer Relations
- Self Starter
- Business Correspondence
- Data Entry Documentation
- Internal Communications
- Office Management
- Administrative Support
- Phone Call Answering
- Schedule Management
- Calendar Management
- Customer and Client Relations
Timeline
Teaching Assistant
NEWTOWN SQUARE PRESBYTERIAN CHURCH PRESCHOOL
09.2022 - Current
Sales Associate
GRACE AND KATE BOUTIQUE
09.2022 - Current
Restaurant Manager
New Deck Tavern
08.1998 - 11.2014
Legal Secretary
Curran & Byrne, P.C
09.1993 - 08.1998
Associates Degree - Legal Secretary
Keystone School
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