LORETTA LUCILLE RODTS
Washington,DC
Summary
Strategic, organized Director of Quality Improvement with 8 years of experience achieving organizational excellence in the Behavioral Health industry. Excellent leadership and communication skills integrated with analytical abilities to determine areas for potential improvement. Continuously evaluated and improved quality of care for over 10 different programs serving some of DC's most vulnerable residents.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Quality Improvement Director
Community Connections
02.2020 - Current
- Established and maintained quality standards to improve behavioral health and housing services.
- Develop and maintain policies, procedures and best practices to support continuous improvement for the behavioral health industry.
- Enforced compliance with government regulations and company policies for clinical, housing and shelter programs.
- Execute agency accreditation, certification, and re-certification.
- Manage all required internal and external audits, audit preparation, quality reviews, and appeals.
- Oversee incident reporting, mortality reviews, internal investigations, and other reporting/ communications as necessary with the Department of Behavioral Health and Department of Human Services
- Supervise all Quality Improvement Managers and Specialists
- Oversee agency integrated care initiatives including the utilization of the District’s Health Information Exchange System (CRISP), collaborations with the DC Hospital Association, and participation in the DHCF’s Integrated Care Technical Assistance Program
- Support agency wide incentives including participation in the Electronic Health Record Implementation Committee, Permanent Supportive Housing transition to Medicaid billing, and other grant funded projects.
Quality Improvement Manager
Community Connections
10.2015 - 01.2020
- Managed all claims audits, audit preparation, quality reviews, and appeals.
- Supported agency certification and re-certification processes and applications with external accrediting bodies (Commission on Accreditation of Rehabilitation Facilities & Department of Behavioral Health).
- Provided feedback on policies, regulations, and strategic plans for various mental health and substance abuse programs in the District of Columbia.
- Supervised the Clinical Peer Review Program
- Completed and maintain incident reporting, mortality reviews, internal investigations.
- Collaborated with agency leadership to develop and implement training for staff.
- Coordinated quality management activities including program evaluations and consumer satisfaction surveys.
- Developed and implemented innovative quality improvement initiatives
Evaluation Coordinator
Community Connections
02.2014 - 09.2015
- Developed, implemented, and tracked complex data collection strategies for process and outcome data analysis.
- Trained staff on the use of Substance Abuse and Mental Health Administration (SAMHSA) data collection tools for multiple SAMHSA funded grants.
- Participated in collaborative efforts to identify, write, and submit grant proposals.
- Supervised Evaluation Research Assistants.
- Collaborated with agency leadership and various treatment teams on project evaluation components.
- Reported data collection findings to grant funders (SAMHSA, Department of Behavioral Health, and DC Children and Youth Investment Trust Cooperation).
- Participated in appropriate project knowledge dissemination.
Community Support Specialist
Community Connections
01.2012 - 02.2014
- Co-facilitated various trauma focused groups using the Trauma, Recovery, and Empowerment Model (TREM).
- Completed intake assessments and provided preliminary mental health diagnosis.
- Provided trauma-informed intensive crisis and case management services to women with a mental health diagnosis and often a history of abuse, substance use, homelessness, and incarceration.
- Completed annual assessments, monthly reports, treatment plans, risk assessments, and safety plans.
Women’s Counselor (Social Work Intern)
Sanctuary For Families, Clinical Services
09.2010 - 04.2011
- Directed individual and group therapy sessions with a focus on trauma and victimization
- Collaborated with a team to develop a grant proposal for a clinical program for teens experiencing dating violence
- Conducted workshops and trainings about domestic violence and various related topics
- Completed risk and intake assessments, psychosocial interviews, and safety plans
- Assisted with case management tasks and referred clients to appropriate services
Children’s Counselor (Social Work Intern)
Fordham Tremont, David Casella Children’s Services
09.2009 - 05.2010
- Directed individual, group, and family sessions and developed treatment plans for clients
- Completed psychosocial and intake assessments with children under the age of 18 years
- Referred clients to appropriate services as needed
- Attended clinical meetings, conferences, and training sessions concerning child and family therapy
Program Coordinator
Family and Children’s Center
01.2008 - 08.2009
- Coordinated programming and activities for teens with criminal charges for sexual offenses
- Co-facilitated group psychotherapy
- Developed and implemented outcome models for programs at the Family and Children’s Center
- Created lesson plans and led skill building classes while also supervising students
- Assisted psychologists with psychological testing and scoring
Education
Master of Science - Social Work, Advanced Generalist Practice and Programming; Contemporary Social Issues
Columbia University School of Social Work
New York, NY05.2011
Bachelor of Arts - Psychology, Women’s Studies
Saint Mary’s College
South Bend, Indiana05.2008
Skills
- Compliance
- Accreditation Processes
- Continuous Quality Improvement (CQI)
- Peer Review
- Behavioral Health
- Process Planning
Certification
Licensed Independent Clinical Social Worker
Accomplishments
- As a member of this advisory body, I participate in the review and approval of use cases and advise the CRISP Board on action regarding clinical proprieties in the District of Columbia
- Completed 2018 Mass Disaster training to serve as a mental health volunteer in the event of a disaster resulting in mass casualties
- Reviewed and provided thorough feedback on submitted grant applications and budget proposals
CRISP Clinical Committee Member, February 2022 – Present
Mass Disaster Volunteer for the District of Columbia, 2018- Present
Grant Peer Reviewer for the Office of Victim Services and Justice Grants, Summer 2016
Timeline
Quality Improvement Director
Community Connections
02.2020 - Current
Quality Improvement Manager
Community Connections
10.2015 - 01.2020
Evaluation Coordinator
Community Connections
02.2014 - 09.2015
Community Support Specialist
Community Connections
01.2012 - 02.2014
Women’s Counselor (Social Work Intern)
Sanctuary For Families, Clinical Services
09.2010 - 04.2011
Children’s Counselor (Social Work Intern)
Fordham Tremont, David Casella Children’s Services
09.2009 - 05.2010
Program Coordinator
Family and Children’s Center
01.2008 - 08.2009
Master of Science - Social Work, Advanced Generalist Practice and Programming; Contemporary Social Issues
Columbia University School of Social Work
Bachelor of Arts - Psychology, Women’s Studies
Saint Mary’s College