Detail-oriented, loyal, and highly qualified professional with solid business application and aptitude skills, solid communication, analytical, interpersonal, and problem solving skills. Adept at applying and enforcing business policies/procedures. Higher education administrator with experience in academic affairs and student services. Committed to academic excellence and student growth.
Overview
32
32
years of professional experience
Work History
Financial Aid Counselor
Packaged student for financial aid disbursements
Gained knowledge of all financial aid functions and federal guidelines
Experience in packaging undergrad, special offering, and was in charge of all grad packaging.
Involved with obtaining required documents according to SACS requirements
Developed familiarity and understanding of SACS standards
Involved with writing descriptions of departmental duties
Navigated Compliance Assist.
College of Professional studies I.E
Representative
Assist with annual reports, data collections and analysis, and determine effective use of results
Assist with assessment of department I.E
Goals and make recommendations for improvement.
Serve as QEP representative for quality enhancement writing university wide.
Director of Athletic Admissions
Bethel University
10.2020 - Current
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Monitored office workflow and administrative processes to keep operations running smoothly.
Managed daily operations while overseeing multiple locations to foster increased productivity.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Led implementation of Teamworks application for entire athletic department to utilize with all athletes and administration.
Full-Time Faculty
08.2016 - Current
Details of classes taught provided below.
Director of Academics
Bethel University
03.2014 - 10.2020
Assign all faculty to online and on-campus classes adhering to percentage criteria of fulltime vs
Adjunct per SACSCOC
Write queries to pull reports from our system (CAMS) to determine classes that need to be scheduled and number of students in each class
Review all plagiarisms submitted by faculty
Communicate with faculty members and provide any resources they need to be successful
Audit faculty classrooms each quarter for yearly review
Plan and develop an academic success action plan/intervention strategies for 'at risk students' and track, monitor, and report their progress based on identified goals and objectives
Develop and communicate positive student relationship strategies and retention initiatives that foster and promote a positive university culture
Conduct small group and individual interventions for the enhancement of students' academic literacy
Generate a monthly Reduction of Student Receivables Report
Research student attendance and academic performance to develop a success plan
Lead, advise, and support the Academic Achievement Counselor
Collaborate with Student Services, Financial Aid, Advising and Billing departments
Generated and manage at-risk reports summarizing student performance
Track, monitor, and report progress based on identified goals and objectives
Designed Academic Achievement website to provide a one-stop resource for all students to access.
Bookkeeper and Customer Service Representative
Campbell Well Drilling
07.2008 - 12.2012
Receive customer service calls and setup repair schedules for the customer
Schedule service crews to ensure the most efficient and cost effective routes while considering priority levels of need
Maintain Accounts Receivable records by entering daily customer invoices, mail to customer, receive payments on account and transfer the payments to the general ledger
Maintain Accounts Payable records by entering inventory and shipment receipts, pay for COD invoices and update the KRS system to accurately reflect inventory and Accounts Payable data
Verify and calculate timecard for all employees, separate hours based on government contracts to ensure compliance with federal contracting guidelines
Provide customer service to all customers.
Middle School Reading Teacher
McKenzie Special School District
12.1992 - 08.2005
Served as School Improvement developer and in charge of writing School Improvement Plan
Assisted with grant writing
Employed variety of teaching techniques to build critical thinking skills in middle school students
Developed an after school writing and reading workshop to provide continual development for struggling students
Collaborated with team of faculty including inter-disciplinary and grade level varied projects to ensure consistency across the curriculum
Maintained strict structure in the classroom to teach responsibility and to ensure an equally productive learning environment
Consistently received high level scores on TCAP and from Supervisor of Instruction as well as Principal.
Education
Masters of Business Administration -
Bethel University
05.2016
Bachelor of Science in Education -
Bethel University
01.1992
Skills
Process Improvement
Project Management
Problem Solving
Education and Development of Adult Learners
Quality Assurance/Control
Quality Auditing
Conflict/Issue Resolution
Professional Communication
Microsoft office Applications
Business and Accounting Principals
Team Work Environment
Continuing education
Higher Education Teaching Experience
COE1010 College Orientation Experience (3 hours), Opportunity for first-year students to learn about themselves and adjust to college life. This course sets the groundwork for meeting educational goals in academic, social, physical, emotional, and spiritual dimensions. Topics include study skills, financial aid, library orientation college catalog and curriculum, registration overview, campus life, and social issues. Training on computers and computer software. Class is mandatory in the College Start program.
OL3050 Orientation to Online Learning (3 hours), This course is an introduction to learning in the online environment. Topics include the learning management system, library resources, and other support mechanisms within the program. Class is mandatory in the College Start program. Must successfully complete with a grade of C or above in order to advance to the next course.
BUS112 Personal Finance, An introduction course designed to enable the student to consider the factors that are involved in managing personal resources. Topics include budgeting, checking accounts, borrowing money, buying real and personal property, buying health and life insurance, and consumer information.
OL3350 Leadership, The course examines various theories of leadership as a managerial function on and from the perspective of personal development.
MOD2500 Group and Organizational Dynamics, This course provides conceptual understanding of various principles of management and organizational processes and the opportunity for skill-building in the areas of individual, interpersonal, and inter-group organizational behaviors. Topics covered include perception, group behavior, decision-making, motivation, leadership, and organizational design and change.
COE1009 Introduction to University Writing, An introduction to the practices of university writing. The emphasis is on developing rhetorical knowledge; critical thinking, reading, and writing skills; understanding of the processes of writing; and knowledge of conventions. This course does not fulfill General Education English requirements.
COE 4000 Online Practicum (1 hour), The Online practicum will prove the student with information designed assist with job searching and career building. Students will not only learn about themselves and their career goals, but how to strengthen their skill set. Topics include Networking, Resume Writing, Cover Letters, Interviews, Follow-up and Negotiation.