LOREYLY COLLADO
Kissimmee,FL
Overview
21
21
years of professional experience
Work History
Medical Receptionist
AdventHealth MedicalGroup
KISSIMMEE, FL
11.2023 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Performed data entry related to referrals into electronic health record systems.
- Provided support and information to patients regarding their referrals.
- Monitored patient progress after referral visits and informed primary care physicians of any changes in condition.
- Communicated effectively with insurance companies regarding authorization for referrals.
- Ensured that all necessary documents were completed prior to referral visits.
Patient Registration Coordinator
ADVENTHEALTH CENTRA CARE
ORLANDO, FL
08.2021 - 11.2021
- Assisted with patient registration process by verifying insurance coverage and collecting co-pays.
- Maintained accurate records of patient information, including demographic data and insurance details.
- Performed various clerical duties such as filing, faxing, photocopying, scanning documents.
- Greeted patients and visitors in a professional manner, while providing excellent customer service.
- Ensured HIPAA compliance through secure handling of confidential patient information.
- Managed incoming faxes related to patient registration processes.
School Photographer
Lifetouch Portrait Studios
NEW YORK, NY
08.2017 - 11.2018
- Took pictures of individuals, families and small groups in studio or on location.
- Maintained studio lighting, backdrops, camera lenses, and other photography related equipment.
- Ensured all equipment was properly maintained and stored securely after each use.
- Coordinated and completed photoshoots for individuals, families and small groups.
- Reviewed sets of photographs to select best work.
Sales Associate
CONCORIDA PHARMACY
The Bronx, NY
01.2015 - 08.2017
- Assisted with stocking shelves with new products and organizing inventory.
- Processed payments for prescriptions and other items purchased in the store.
- Promoted sales of over-the-counter medications, vitamins, supplements, and other health care products.
- Conducted regular checks on stock levels in order to maintain adequate supplies at all times.
- Generated and received drug, over-the-counter and supply orders, stocked shelves and removed out-of-date items from inventory.
HIV Medical Case Manager
UNITED BRONX PARENTS INC
The Bronx, NY
06.2003 - 08.2012
- Conducted outreach activities to educate at-risk populations about HIV prevention and testing options.
- Provided comprehensive case management services to HIV and AIDS patients, including assessment of needs and development of individualized service plans.
- Facilitated referrals to community resources such as housing assistance, legal aid, mental health counseling, and substance abuse treatment.
- Assisted in the coordination of care between primary care physicians, specialists, hospitals, home health agencies, pharmacies and other healthcare providers.
- Maintained accurate records for all clients served, documenting assessments, interventions and outcomes.
- Monitored client progress through regular follow-up contacts with clients and their families or caregivers.
- Ensured that clients had access to appropriate medical care through direct referrals or linkage with local clinics or hospitals.
- Advised clients on available benefits such as Social Security Disability Insurance, Medicaid or Medicare coverage for medical expenses associated with HIV and AIDS treatments.
Education
Associate of Science - Psychology
DOMINICAN ADVENTIST UNIVERSITY
DOMINICAN REPUBLIC05-1998
COMMUNITY HEALTH WORKER CERTIFICATE - Community Health Services
HUNTER COLLEGE
New York, NY07-2004
SECRETARIAL CERTIFICATE - Secretarial Studies And Office Administration
BLUE MOUNTAIN ACADEMY
PENNSYLVANIA05-1995
Skills
- Data Entry
- Scheduling
- Customer Service
- Spanish Fluency
- Computer Skills
- Teamwork
- Leadership
- Problem-Solving
- Multi-Tasking
Timeline
Medical Receptionist
AdventHealth MedicalGroup
11.2023 - Current
Patient Registration Coordinator
ADVENTHEALTH CENTRA CARE
08.2021 - 11.2021
School Photographer
Lifetouch Portrait Studios
08.2017 - 11.2018
Sales Associate
CONCORIDA PHARMACY
01.2015 - 08.2017
HIV Medical Case Manager
UNITED BRONX PARENTS INC
06.2003 - 08.2012
Associate of Science - Psychology
DOMINICAN ADVENTIST UNIVERSITY
COMMUNITY HEALTH WORKER CERTIFICATE - Community Health Services
HUNTER COLLEGE
SECRETARIAL CERTIFICATE - Secretarial Studies And Office Administration
BLUE MOUNTAIN ACADEMY