LOREYNE PEREZ
Bronx,NY
Summary
Detail-oriented bilingual professional with 7+ years of experience offering high-level support to office teams. Adept in effectively managing multiple projects, schedules and procedures, coupled with the ability to prioritize and meet deadlines. Seeking a challenging role where I can utilize my experience and contribute to the overall success of the organization.
Overview
7
7
years of professional experience
Work History
Supporter Marketing Coordinator, Development
American Civil Liberties Union, ACLU
New York, NY
06.2022 - 08.2023
- Managed meeting schedules and travel arrangements for team and renewed vendor contracts, including state registrations; served as main point person for vendor outreach on missing or incomplete items and escalated issues to vendor managers as needed.
- Coordinated scheduling for, take notes at, and set up logistics (IT needs, room reservations, etc.) for Supporter Marketing meetings with internal and external stakeholders.
- Prepared and processed expenses into Concur Expense reporting system, travel requests, travel vouchers, and reimbursements.
- Payments processing, invoicing and collections tasks.
- Reviewed and assisted with high dollar, stock, and third-party donation acknowledgement files during peak giving times.
- Engaged in special projects and other duties as assigned.
Interim Development Assistant
American Civil Liberties Union, ACLU
New York, NY
12.2021 - 06.2022
- Provided general administrative support to the Development team.
- Tracked activity using salesforce CRM.
- Maintained and organized up-to-date donor and gift record files.
- Coordinated with vendors and mailings through emails and phone calls.
- Engaged in special projects and other duties as assigned.
Client Services Associate
Hebrew Home for the Aged at Riverdale
Bronx, NY
06.2018 - 03.2020
- Created and issued purchase orders for procurement of materials for the appropriate department.
- Processed invoices for payments and checked for discrepancies in price, quantity, and items.
- Liaised with internal and external customers to drive timely delivery of goods and orders.
- Organized purchase and delivery of materials needed for various contracts.
- Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
- Processed expense reports and check requests.
- Created and manages spreadsheets via Excel to generate reports and lists.
- Managed calendars and scheduled appointments with vendors and clients.
- Performed scanning, photocopying, faxing, and printing documents as needed.
- Answers a multi-line phone system; answers inquiries and concerns, directs calls to the appropriate department.
Bookseller
Barnes & Noble, Inc
New York, NY
11.2014 - 01.2017
- Provided exceptional customer service by answering inquiries; offering advice and recommendations to customers where appropriate.
- Processed reservations, customer orders, deliveries, and returns.
- Kept updated files with a current listing of customer business operations, sales histories and key personnel.
- Trained new hires and provided them with important information and resources as part of training procedures.
- Performed clerical duties such as answering a multi-line telephone system, taking and distributing messages, typing correspondence and emails, photocopying, scanning, faxing, and printing documents.
Education
Bachelor of Arts - Psychology
CUNY Lehman College
Bronx, NY09.2023
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook, OneDrive)
- ERP & CRM software (Salesforce, Concur, NetSuite)
- Project coordination
- Database record keeping
- Excellent accuracy in data entry
- Strong attention to detail
- Scheduling and calendar management
- Administrative support
- Spanish fluency
Languages
English
First Language
Spanish
Proficient
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supporter Marketing Coordinator, Development
American Civil Liberties Union, ACLU
06.2022 - 08.2023
Interim Development Assistant
American Civil Liberties Union, ACLU
12.2021 - 06.2022
Client Services Associate
Hebrew Home for the Aged at Riverdale
06.2018 - 03.2020
Bookseller
Barnes & Noble, Inc
11.2014 - 01.2017
Bachelor of Arts - Psychology
CUNY Lehman College
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