Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Lori Adam

Lori Adam

Kansas,United States

Summary

Multifaceted virtual assistant with 20 years of experience working at home in various roles such as transcription, lead generation, community manager, content editor, and CRM manager.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Content Manager

Caterina Ranieri, PC
04.2024 - Current
  • Refined AI-generated content to match the client's unique voice and scheduled posts
  • Increased followers by 19%
  • Tracked and analyzed comments, views, and impressions on LinkedIn and Facebook

AI Language Model Trainer

DataAnnotation
05.2023 - 03.2024
  • Evaluated AI-generated content focusing on quality, efficiency, and alignment with project objectives
  • Carefully analyzed replies to ensure compliance with safety measures and regulatory requirements
  • Enhanced quality and reliability of AI responses through meticulous research and fact-checking, ensuring all generated information was accurate, dependable, and fresh
  • Worked independently and collaboratively with a team

Virtual Assistant

Time Etc
03.2023 - 03.2024
  • Updated website text and images
  • Researched topics and events to support projects
  • Monitored emails, organized inboxes, and prioritized messages
  • Created and scheduled social media posts
  • Prepared, rewrote, and edited pieces to improve readability and impact
  • Organized and managed tasks in ClickUp
  • Developed graphics for social media campaigns

Lead Generation Manager

Elise Smith, Divinely Driven Results
01.2023 - 10.2023
  • Grew Facebook group members by 20%
  • Created engagement posts in various Facebook groups and invited ideal clients to group
  • Engaged in conversations with group members in direct messages and offered introductory call
  • Researched Facebook profiles of leads in FG Funnels and organized them in correct stage of pipeline
  • Approved members and welcomed them to Facebook group

Social Media Manager

Caterina Ranieri, PC
03.2022 - 10.2023
  • Created and scheduled posts for attorney practice on Facebook and LinkedIn
  • Increased followers by interacting with potential clients in direct messages
  • Monitored analytics to evaluate reach of content

Administrative Assistant

Caterina Ranieri, PC
03.2022 - 02.2023
  • Organized and controlled calendar using Clio Manage and Outlook software
  • Optimized client intake form and integrated into calendar management system
  • Set up and managed voicemail software
  • Created and maintained integration between Outlook calendar and Clio Manage
  • Screened voicemails and called back potential clients
  • Updated CRM database
  • Set up virtual Zoom meetings and invited guests.
  • Provided customer service and communicated regularly with new leads
  • Organized and updated leads using Google Sheets and Clio Grow database
  • Conducted research and implemented solutions to complex customer issues
  • Entered confidential customer information into the CRM database accurately and efficiently.

Facebook Group Moderator

Teekwa Scarborough, PowerPro Assistants
08.2020 - 11.2022

● Connected with potential members, invited them to join the group

● Established and nurtured relationships with group members
● Served as administrator, approving member participation, using discernment when appropriate

Virtual Assistant

Derrika Morgan Creative
10.2021 - 09.2022
  • Conducted extensive research and executed lead generation strategy for Facebook marketing
  • Created effective email sequences to drive customer engagement using ActiveCampaign
  • Automated weekly email funnels through integration with Jotform and Zapier, creating efficiencies, reducing work time, and growing customer pipeline
  • Documented best practices and standard operating procedures (SOP) in Google docs
  • Collaborated with influencers for joint promotions.

Lead Generator

Elise Smith, Divinely Driven Results
06.2021 - 05.2022

• Direct message outreach to Facebook group members
• Increased group membership by 20%

• Lead prospecting in Facebook groups
• Managed leads in CRM-FG Funnels, EL Messenger Pro, and Google Sheets

• Communicated with members during challenges and workshops

Launch Team Member

Janet Beaver
12.2020 - 06.2021

• Created and scheduled social Media posts announcing her launch on LinkedIn and Facebook
• Engaged with people who were interested via direct messages
• Invited people to her Facebook group and to register for the launch via direct messages

• Communicated with registrants before and after the launch.

• Followed up after the launch regarding her offer to get them on a discovery call

Website Management

EFT Transformation
10.2020 - 11.2020
  • Wix website management
  • Set up pop-up form to collect subscribers
  • Imported contacts into booking software
  • Formatted weekly emails in Wix

Education

Certificate of Medical Transcription -

Andrews School, Oklahoma City, Oklahoma
01.1999

Associate's degree, Associate of Art - undefined

Cloud County Community College, Concordia, Kansas
01.1991

Skills

  • Customer Relationship Management (CRM)
  • Analytical Skills
  • Social Media Updating
  • Spreadsheet tracking
  • Excellent Communication
  • Podcast editing
  • Customer relations and communications
  • Content scheduling
  • Community Management
  • Video Editing
  • Customer Engagement
  • Process Improvement
  • Problem-solving abilities

Certification

  • Tools of the Trade: Linux and SQL
  • Google AI Essentials
  • Foundations of Project Management
  • Foundations of Cybersecurity
  • Play It Safe: Manage Security Risks

Timeline

Content Manager - Caterina Ranieri, PC
04.2024 - Current
AI Language Model Trainer - DataAnnotation
05.2023 - 03.2024
Virtual Assistant - Time Etc
03.2023 - 03.2024
Lead Generation Manager - Elise Smith, Divinely Driven Results
01.2023 - 10.2023
Social Media Manager - Caterina Ranieri, PC
03.2022 - 10.2023
Administrative Assistant - Caterina Ranieri, PC
03.2022 - 02.2023
Virtual Assistant - Derrika Morgan Creative
10.2021 - 09.2022
Lead Generator - Elise Smith, Divinely Driven Results
06.2021 - 05.2022
Launch Team Member - Janet Beaver
12.2020 - 06.2021
Website Management - EFT Transformation
10.2020 - 11.2020
Facebook Group Moderator - Teekwa Scarborough, PowerPro Assistants
08.2020 - 11.2022
Andrews School - Certificate of Medical Transcription,
Cloud County Community College - Associate's degree, Associate of Art,
  • Tools of the Trade: Linux and SQL
  • Google AI Essentials
  • Foundations of Project Management
  • Foundations of Cybersecurity
  • Play It Safe: Manage Security Risks
Lori Adam