Lori Aizawa
‘Aiea,HI
Summary
Professional and trusted assistant who is dedicated to provide high level support to the Judge to ensure excellence in its office and courts operations. Experienced in supervising and leading staff to perform timely and accurate judicial processes to meet statutory requirements. Hardworking, organized and committed to achieving goals and standards of my Judge and the State of Hawai’i Judiciary.
Overview
33
33
years of professional experience
Work History
Judicial Assistant
Hawai’i State Judiciary – First Circuit Court, Specialty Court Calendars
09.2024 - Current
- Acts as the trusted confidential and personal assistant for Judge Matthew J. Viola of the First Circuit Court, Thirteenth (13th) Division.
- Maintains and establishes priorities of the Judge’s calendar, personal and official appointments, meetings, conferences and other official functions.
- As directed by Judge Viola, supervises the court services personnel of the First Circuit Courts, 13th Division in all operational aspects to maintain the Specialty Courts and a portion of the Hope Calendars in the Criminal Division of the First Circuit Court.
- Effectively monitors and assists the Judge and staff on matters relating to court procedures, policies and forms concerning the preparation and processing of all court cases for the participants of the Hawai’i Drug Court, Mental Health Court, Veterans Treatment Court and Hope programs.
- Responsible to manage clerical and administrative details and report current status of work in the organization to the Judge daily or as deemed necessary.
- Gives instructions and follows up to assure courts operations conform to the Judge’s views and commitments.
- Consistently analyzing and developing operational procedures to ensure the staff are performing at the highest level in the legal setting and conforming to all procedural and statutory requirements.
- Trains staff on complex and daily protocols to ensure the complete process of all requirements of the court operations are done accurately and timely.
- Responsible to train all personnel in drafting judicial opinions, orders, and memoranda for resolution of cases.
- Attends meetings and training courses to ensure that our division is equipped to perform any regular or special work assignments.
- Assists staff in every aspect of preparation of court files and processing every detail of the court case including procedures done in the courtroom setting.
- Responsible to monitor that staff are effectively prioritizing tasks and schedules to meet court case deadlines according to urgency and content.
- Enforces tactful communication when processing or researching court related work circulated between the Judge, Attorneys, internal and external staff, legislature, media and the general public.
- Attends, determines and authors the official record and performs duties of courtroom procedures relating to trials with the thorough understanding and knowledge of the Hawai’i Rules of Court.
- Contributes to a positive work environment by encouraging teamwork amongst staff members.
Judicial Assistant
Hawai’i State Judiciary – Family Court, Senior Family Court Judges Office
06.2021 - 09.2024
- Acted as the trusted confidential and personal assistant for the First Circuit Senior Family Court Judge Matthew J. Viola.
- As directed by Judge Viola, supervised, coordinated and trained court services personnel of the First Circuit Courts, 13th Division in all operational aspects to provide support to the First Circuit Senior Family Court Judge (SFCJ), Family Court Judges, Judicial Services Branch staff and external agencies related to Family Court matters.
- Responsible to manage clerical, administrative and legislative matters and report current status of work in the organization to Judge daily or as deemed necessary.
- Was an active member of various RTYM Courthouse committees and taskforces which worked on projects for the safety and protection of the employees in their work environments.
- Organized and assigned staff in correction, development, updating and making ADA compliant and fillable all internal and external Family Court Civil forms posted on the Judiciary Website. Extensive project to correct forms to accuracy and develop new ones adopted by the Legislature Acts. The other circuits relied heavily on the update and JIMS formatting corrections to all the First Circuit Family Courts forms so that they could replicate (as a template) to also update their forms.
- Created workflows, forms and operational procedures including creating new case types and nature of action codes in JIMS Forum domain for Judiciary systems whenever a new Legislature Act was adopted (e.g.: Early Education Intervention Program (EEIP) and Emancipation of a Minor (EEM), etc.).
- Evaluated current Family Court operations and implemented and developed modifications to current guidelines and procedures to make the divisions of Family Court more efficient.
- Assisted, prepared and maintained travel for Judge Viola and Family Court Judges.
- Assisted in creating the new Attorney (Program) II, Position No. 59058 (aka staff attorney position) for First Circuit Family Court. I was responsible to create a detailed list of what Judge Viola and I felt was needed to support the current Family Court organization and this position. Numerous meetings were held and correspondence via email were shared with Deputy Chief Court Administrators Michelle Acosta and Dwight Sakai, Court Operations Specialist Shauna Miura and Human Resources Specialists, Judge Viola and I to expedite execution.
- Worked with Judicial Services Branch Supervisors, Circuit Court Operations Specialists, Department Heads and Judiciary Information Management System (JIMS) Forum on projects and implementations of processes (CSEA Kiosk, Juvenile Division Upgrade, HCJDC Interface, Guardianship Initial and Annual Report process, etc.) that required extensive research, coordinating responsibilities, creation and resolution to existing and new issues that made Family Court Civil operations function better procedurally and statutorily.
- Assisted Family Court Judges in taking details of complaints, intense research and follow through with responses and advisements when it pertained to FC operations. Required communicating with other departments to resolve or explain action taken on the complaint(s). Note: Complaints would come from internal and external staff, outside agencies, members of Family Law Division and the Public.
- Effectively monitored staff on implementing policies and procedures concerning preparation and processing of all court cases for the calendars (Waiver, Return of Firearms, Sex Offenders Proof of Compliance and Restitution) maintained by SFCJ Office.
- Joined the First Circuit Family Court Judiciary Information Management System (JIMS) Civil team and remained committed to strategize all aspects of the project to implement JIMS in FC Civil module and meet the First Circuit Family Court “go live” date of April 25, 2022. Assigned to create and assist Family Court Management with workflows and standard operational procedures for the entire Family Court Civil process.
- Dedicated endless hours to research and test the JIMS Portal system to provide input to Judge Viola and the JIMS Support team as they built the “FC firewall” which protects the confidentiality of sensitive information in Family Court cases especially ones that involve Minors. Judge Violas’ decision and implementation of this protection wall has prevented trusted agencies and external departments from having state wide access and breach of confidentiality to family court cases that they are not a party of.
- Trained Family Court Judges, Judicial Services Branch staff, and internal and external departments that would be utilizing JIMS for research or docketing in the JIMS Portal or Judiciary Electronic Filing System (JEFS) programs and work queues related to Family Court Civil. We created and provided training materials specific to each department so that they would be motivated and have resource material to refer to when required to use the systems (JIMS and JEFS) mentioned.
- Active member of the “War Room” that provided resources and service to internal and external staff and agencies before and after we went live with JIMS Family Court Civil.
- Scheduled and attended meetings with Judge Viola, Communication Tech and Court Operations Unit Staff and JAVS President Mr. Green to discuss, resolve and implement tasks or “work arounds” of the many server and switch issues that occurred during the JAVS (recording system) upgrade project at the RTYM Courthouse.
- Created schedules and communicated with court personnel whenever service work had to be done in every phase of the JAVS project.
- Monitored the system daily and thoroughly communicated information between Family Court Judges and Staff whenever the recording system failed and required assistance from internal and external departments so that courtrooms could function throughout the repair(s).
- Contributed to a positive work environment by encouraging teamwork amongst staff members.
- Honored to be a part of the First Circuit Family Court Civil JIMS Team that received the Judiciary Group Meritorious Service Award in September 2022.
Judicial Assistant
Hawai’i State Judiciary – First Circuit Court, Specialty Court Calendars
12.2018 - 06.2021
- Acted as the trusted confidential and personal assistant for Judge Matthew J. Viola of the First Circuit Court, Thirteenth (13th) Division.
- As directed by Judge Viola, supervised the court services personnel of the First Circuit Courts, 13th Division in all operational aspects to maintain the Specialty Courts and eventually the entire Hope Calendars in the Criminal Division of the First Circuit Court.
- Effectively monitored and assisted the Judge and staff on matters relating to court procedures, policies and forms concerning the preparation and processing of all court cases for the participants of the Hawai’i Drug Court, Mental Health Court, Veterans Treatment Court and Hope programs.
- Managed clerical and administrative details and reported current status of work in the organization to the Judge daily or as deemed necessary.
- Prepared and processed paperwork for Out of State travel for Judge Viola.
- Gave instructions and followed up to assure courts operations conformed to the Judges’ views and commitments.
- Consistently analyzed and developed operational procedures to ensure the staff were performing at the highest level in the legal setting and conforming to all procedural and statutory requirements.
- Trained staff on complex and daily protocols to ensure the complete process of all requirements of the court operations are done accurately and timely.
- Attended meetings and training courses to ensure that our division was equipped to perform any regular or special work assignments.
- Assisted staff in every aspect of preparation of court files and processing every detail of the court case including procedures done in the courtroom setting.
- Monitored that staff were effectively prioritizing tasks and schedules to meet court case deadlines according to urgency and content.
- Enforced tactful communication when processing or researching court related work circulated between the Judge, Attorneys, internal and external staff, legislature, media and the general public.
- Attended, determined and authored the official record and performed duties of all courtroom procedures relating to trials with the thorough understanding and knowledge of the Hawai’i Rules of Court.
- Contributed to a positive work environment by encouraging teamwork amongst staff members.
Judicial Assistant
Hawai’i State Judiciary – First Circuit Court, Family/Criminal DV Calendar Courtroom 8C
12.2017 - 12.2018
- Acted as the trusted confidential and personal assistant for Lead Judge Matthew J. Viola of the First Circuit Court, 13th Division at Kauikeaouli Hale, Courtroom 8C.
- As directed by Judge Viola, supervised the court services personnel of the 13th Division in all operational aspects to maintain the Family/Criminal Domestic Violence Calendar of the Criminal Division of the First Circuit and Family Courts.
- Effectively monitored and assisted the Judge and staff on matters relating to court procedures and protocols concerning the preparation and processing of all court cases on the Family Misdemeanor Violations calendar.
- Managed clerical and administrative details and reported current status of work in the organization to the Judge daily or as deemed necessary.
- Gave instructions and followed up to assure courts operations conform to the Judge’s views and commitments.
- Coordinated meetings between the stakeholders of the Domestic Division internal and external departments.
- Consistently analyzed and developed operational procedures to ensure the staff were performing at the highest level in the legal setting and conforming to all procedural and statutory requirements.
- Trained staff on complex and daily protocols to ensure the complete process of all requirements of the court operations are done accurately and timely.
- Attended meetings and training courses to ensure that our division was equipped to perform any regular or special work assignments.
- Assisted staff in every aspect of preparation and processing of the court cases and set court calendars which included procedures done in the courtroom setting.
- Monitored that staff were effectively prioritizing tasks and schedules to meet court case deadlines according to urgency and content.
- Enforced tactful communication when processing or researching court related work circulated between the Judge, Attorneys, internal and external staff, legislature, media and the general public.
- Attended, determined and authored the official record and performed duties of all courtroom procedures relating to hearings and trials with the thorough understanding and knowledge of the Hawai’i Rules of Court.
- Contributed to a positive work environment by encouraging teamwork amongst staff members.
Circuit Court Clerk II
Hawai’i State Judiciary – Family Court
10.2016 - 12.2017
- My main duty as a Circuit Court Clerk II for Family Court Civil calendars was to author the official court record which included complex and contested cases.
- Independently performed practices and procedures in a legal court setting.
- Prepared, processed and maintained files, orders, exhibits and all documents of all legal proceedings.
- Cross trained to perform all duties and assume responsibilities of all operations related to the three (3) divisions of Family Court Civil.
- Required to provide a highly focused examination, preparation and processing of Orders, Judgments, Decrees and all other legal forms and documents received especially for Trials and Evidentiary Hearing cases.
- Administered oaths to witnesses and interpreters, and reviewed, filed, recorded and conformed signatures on all legal documents presented for the courts approval. I was required to work closely with other Court Staff and Attorney's in preparation of trials, still inclusive of all my other work duties.
- Served as the coordinator of the court and maintained the courtroom decorum and recorded all courtroom proceedings.
- Assisted the Judge and external department members on court procedures and policies on all the Family Court Civil calendars.
- Liaison and confidante to the Judge so that the public, community agencies and Administration addressed him only on matters that they were allowed.
- Required to data enter, report and monitor the iCal system on the amount of cases that are scheduled in one day. I generated a weekly report of all the cases set for trial and the number of cases an Attorney was allowed to schedule was monitored and controlled to ensure that we could always meet the time limits set in the courtroom.
- Responsible to collect, prepare and complete all requests of the Judge to keep his notes, CD's and copies of exhibits from a trial if it is continued to a later date as a further trial or hearing.
- As directed by the Judge, supported other staff members in managing the office, courtroom and the equipment and supplies to effectively maintain order in the division.
District Court Clerk II
Hawai’i State Judiciary – Waianae District Court
01.2015 - 10.2016
- My main duty as a District Court Clerk II was to be the author of the official court record for traffic and criminal trials, driving under the influence (DUI) trials, traffic arraignments, infractions and criminal arraignment proceedings.
- My duties were inclusive of all duties listed below in the District Court Clerk I work experience and all tasks assigned as District Court Clerk II.
- Provided a highly focused examination, preparation and processing of Motions, Orders, and all legal forms and documents received particularly for trial cases.
- Administered oaths to witnesses and interpreters, reviewed, filed, recorded and conformed signatures on all legal documents presented for the court’s approval.
- Required to work closely with Court Staff and Attorney's in preparation of trials, still inclusive of all my other work duties.
- Reported and monitored the amount of trial cases scheduled daily. Generated a weekly report of all cases set for trial by monitoring the Attorney’s daily allowance.
- Maintained and distributed all notices and legal documents in enforced procedures which included providing the Judge and Attorneys with copies of complex motions or orders and CD's from specific court proceedings.
- Prepared to take portions of the trial verbatim to data enter in the minutes of selected cases.
- The Court Clerk also collected, prepared and completed all requests of the Judge to keep his notes, CD's and copies of exhibits from a trial if it is continued to a later date as a further trial or hearing.
- Intensified data entry to include accurate and timely completion of judgments and motions, receiving, numbering and docketing exhibits and any additional legal documents used in hearings and trial settings.
- This position ran independently as the Author of the official permanent court record for trials and all other types of proceedings in the district court level.
- As a District Court Clerk II in the Rural Division, I was required to perform all duties of the case types calendared. The volume reached up to 300 disposition slips a day and we were required to complete every operational aspect on each case file from beginning to end.
District Court Clerk I
State of Hawaii -Judiciary - Waianae District Court
12.2013 - 12.2014
- My main duty was to author and maintain official court records for traffic and criminal arraignment and infraction court proceedings.
- Data entered all minutes from the court proceedings into the computer via the Judiciary Information Maintenance System (JIMS) Oracle and Portal systems.
- Required to prepare, file and process all legal documents, such as waiver of jury trial forms, change of plea forms, complaints, license suspension jackets, ignition interlock and work permits, subpoenas, probation forms, deferral forms, proof of compliance record summaries, community service documents, request for assignments of Judges, confidential reports from probation officers, penal summons and bench warrant return of service documents, Hawaii Revised Statues 704 mental examination forms, findings, rulings and any motions or orders received prior or generated in court.
- Organized and maintained all documents received and distributed it to respective outside departments or filed it away in the case files.
- Prepared, monitored and made all necessary changes to the final calendar.
- Properly numbered and prepared case files for Judge to use on the bench as he addressed each case on the record.
- Ordered and confirmed court interpreters required for each court calendar.
- Updated the Judge on any changes or forms received after the calendar was prepped.
- Processed and monitored all motions and orders, provided all calendar details, answered any questions and provided any assistance needed to the Judge.
- Advised the Judge, Staff, Attorneys, Defendants and court personnel any internal details that conspired in Court.
- Administered oaths to witnesses and interpreters, reviewed, filed, recorded and conformed signatures on all legal documents presented for the courts approval.
- Assisted with preparation and maintenance of the move on calendars which required consistent research while court was in session.
- If the bailiff was not available I was required to direct the courtroom protocols.
- After court was finished I prepared all the prosecutors case files that were continued and disposed any cases that were completed.
- Barcoded and imaged each disposition slip and then disposed and filed it away after it was scanned.
- I published and provided copies of audio and video recordings through the JAVS, Auto Log and Publisher systems.
- My duties involved reporting adjournment times and official counts of DUI, regular traffic and criminal trials and the amount of trials each Attorney had scheduled daily.
- Independently performed intense clerical work and provided customer service with little or no guidance to effectively meet all processes of the court.
Judicial Clerk III
State of Hawaii - Judiciary - Ewa District Court
04.2013 - 12.2013
- My duties involved providing substantial amounts of clerical work through processing, maintaining and facilitating legal documents and court records.
- Received and processed legal documents such as complaints, motions, arrest reports, penal summons, party letters, transfers from divisions, written statements, change of venue requests, judgments, etc., through work queue, postal mail and internally or over the counter.
- Prepared, segregated and entered all data into the Judiciary JIMS (Oracle), Putty or Portal (criminal) databases.
- Processed, prepared and submitted license suspension jackets to the HPD Financial Responsibility department.
- Analyzed, audited, edited and finalized traffic, criminal, written statements and move on calendars to completeness.
- Evaluated and maintained case files, printed disposition slips and judges exhibits after the final calendar was done.
- Communicated by email or electronic filing the completed criminal calendars to the Prosecutors, Public Defenders and Private Attorney’s offices.
- Provided daily customer service at the counter assisting customers with court transactions, payments, and processing legal documents.
- Assisted defendants and internal agencies with citation and court payments, research of public record information, processing motions, outstanding warrants and sales of traffic abstracts or driver history records.
- Completed processing of bail by bond or cash received from police, fiscal departments or parties related to the defendants cases.
- Discharged bonds, forfeited bail and did other financial aspects based on the Judges decisions on or off record.
- Assisted the public and internal agencies through telephone inquiries by providing information and explanation of statues, rules, and procedures.
- Worked efficiently and confidentially when dealing with defendants, attorneys, or internal personnel on cases or court files.
- Accounted for and balanced revenue I collected throughout the day and processed and closed the credit card machines. I was responsible to close out traffic and criminal (putty) registers through summary sheets of compiled information.
- Responsible to operate standard office machines including computers, cash registers, calculators, typewriter, xerox, file stamp, fax and credit card machines.
- Guided and assisted lower level clerks and all staff regarding work processes, procedures and information to make the operations run smoothly.
- This position ran independently to perform intense clerical work and provide customer service with little or no guidance to efficiently meet all demanding deadlines and requirements of the Court.
Judicial Clerk III
State of Hawaii -Judiciary-Kaneohe District Court
04.2007 - 04.2013
- My duties included providing substantial amounts of clerical work through processing, maintaining and facilitating legal documents and court records.
- Received and processed legal documents such as complaints, motions, arrest reports, penal summons, party letters, transfers from divisions, written statements, change of venue requests, judgments, etc., through work queue, postal mail and internally or over the counter.
- Worked efficiently and confidentially when dealing with defendants, attorneys, or internal personnel.
- Prepared, segregated and entered all data into the Judiciary JIMS (Oracle), Putty or Portal (criminal) databases.
- Processed, prepared and submitted license suspension jackets to the HPD Financial Responsibility department.
- Analyzed, audited, edited and finalized traffic, criminal, written statements and move on calendars to completeness.
- Evaluated and maintained case files, printed disposition slips and judges exhibits after the final calendar was done.
- Applied knowledge and experience to finish all assignments timely to conform and comply with all court rules and procedures.
- Provided daily customer service at the counter window assisting customers with court transactions, payments, and processing legal documents.
- Assisted defendants and internal agencies with citation and court payments, research of public record information, processing motions, outstanding warrants and sales of traffic abstracts or driver history records.
- Assisted the public and internal agencies through telephone inquiries by providing information and explanation of statues, rules, and procedures.
- Completed processing of bail by bond or cash received from police, fiscal departments or parties related to the defendants cases.
- Discharged bonds, forfeited bail and did other financial aspects based on the Judges decisions on or off record.
- Processed and updated criminal payments and bonds through the POS register and portal database system.
- Accounted for and balanced revenue collected throughout the day and processed and closed out credit card machines.
- Operated standard office machines including computers, cash registers, POS register, typewriter, Xerox, file stamp, fax and credit card machines.
- Guided and assisted lower level clerks and all staff regarding work processes, procedures and information to make the operations run smoothly.
- This position ran independently to perform intense clerical work and provide customer service with little or no guidance to efficiently meet all demanding deadlines and requirements of the Court.
Judicial Clerk II
State of Hawaii-Judiciary-Kaneohe Dist. Crt.
06.2005 - 04.2007
- My duties included providing laborious levels of clerical work in preparation, data entry, processing, maintaining and filing documents and forms for all court cases.
- Independently received, reviewed, sorted, prepared, and processed first class and interoffice mail from the other courts. Opened mail, separated and distributed payments to SR-14 clerks and processed written statements, hearings, and Administrative Judge and out of state requests that included intense research, monitoring and follow through.
- Researched, collected and processed payments and court matters, including bail and information for outside departments when ordered on criminal violations.
- Received and filed motions generated from decisions made by the Judge and entered and docketed all information into database.
- Completed paperwork and reinstated bench warrant cases following established procedures.
- Assisted SR-10 clerks with processing some traffic payments and completed court abstract procedures as requested.
- Screened, examined, analyzed, and entered accurate data and docketed traffic, Department of Land and Natural Resources and criminal citations into statewide database systems.
- Reported discrepancies to Supervisor to obtain information if incorrect or omitted on the citations. After data entry, filed and categorized all citations in preparation for court.
- Assisted SR-10 clerks in maintaining master files for citations, parking, and moving default Judgment listings, penal summons issued and documents returned unserved.
- Reviewed subpoenas and prepared, processed and maintained witness fee checks, vouchers and files for prosecution and defense witnesses.
- Provided telephone and counter assistance to the public regarding citations, court dates, dispositions, amounts due for outstanding violations, proof dates, abstract procedures, etc. and all detailed information given regarding procedures and outstanding status for driver’s license and motor vehicle clearances.
- Assisted the SR-14 and SR-17 level clerks with telephone calls from the public regarding bails, custody information, court calendar status, court dispositions, minute updates, and attorney information.
- Provided assistance for requests made by Prosecutors for retrieval of court files to be copied and sent through interoffice mail.
- Responsible to balance and account for all money transactions on a daily basis. Monitored and closed out the debit and credit card machines upon closing register.
- Provided one on one training and supervision by monitoring and auditing work of new hires and emergency hire temps ensuring accuracy of data entry work.
- Guided and assisted lower level clerks and all staff regarding work processes, procedures and information to make the court operations run smoothly.
Judicial Clerk I
State of Hawaii-Judiciary-Kaneohe District Court
08.2004 - 06.2005
- My duties included providing high degree levels of service to customers by relaying information by telephone, accurate research and data entry of citations and legal court documents.
- Accounted for, examined, analyzed and entered data and dockets for traffic and criminal citations.
- Researched and attached registered owner information checked for parked vehicle citations.
- Sent notifications of change of court dates due to officer assigning incorrect date or if citation turned in late by HPD officers.
- Filed and categorized all citations in preparation for court or payment processes.
- Corresponded and in contact with law enforcement officers to verify or obtain information if omitted or incorrectly written on the citations submitted.
- Accounted and processed citation books issued to police officers and updated status on books returned to Kaneohe District Court.
- Verified, researched and corrected errors into the computer system when “vehicle mismatch” list received.
- Maintained master files for citations, parking and moving default judgment listings, penal summons issued and returned unserved in computer generated reports regarding monthly statistics and daily listings.
- Researched and processed penal summons and issued and updated system when returned served or unserved by mailing system.
- Assisted upper level clerks in alphabetizing, attaching citations and other legal documents and court abstracts to files in appropriate court date folders.
- Reviewed subpoenas received by witnesses and prepared, maintained and processed witness fee checks, vouchers and files.
- Researched and inputted information on recalled bench warrants that were processed and returned by Sheriff’s division. Updated and maintained accurate bench warrant book and distributed and filed appropriate slips and paperwork.
- Provided assistance to the SR-12, SR-14, and SR-17’s clerk levels and public with telephone calls regarding citations, court date status, dispositions, outstanding violation balances, bounce check tabulations, bails, custody information, payment/proof dates, abstract procedures, court dispositions, etc. and all detailed information given regarding procedures and outstanding status for driver’s license and motor vehicle clearances.
- Rescheduled and continued initial court appearances when requested by parties via telephone and prepared and mailed all notifications to confirm any changes.
- Assisted all staff regarding work processes, procedures and information to make the operations run smoothly.
Judicial Clerk I
State of Hawaii-Judiciary-Ewa District Court
03.2003 - 07.2004
- My duties included providing clerical support, intense preparation of court documents and services to internal and public customers on a daily basis.
- Accounted for, examined, analyzed and entered data and dockets for traffic and criminal citations.
- Monitored payment box for other districts payments and request for continuances.
- Worked with SR-12 clerk work group to prepare a “request for letter slip” to attach to correspondence letters or written statements received in the mail. Prepared and processed requests for advances and continuances received by mail.
- Investigated and reported to upper level clerks, any “registered owner” information checks for parked vehicle citations.
- Filed moving citations red masters and paperwork for default judgments and bench warrants.
- Provided clerical support to management and personnel through filing, preparation, and copying court documents, operation of various standard office machines and data entry as directed.
- Processed and distributed interoffice mail from other district courts and agencies.
- Processed all outgoing U.S. mail from Waianae division through postage meter machine. Locked, unlocked and monitored usage of postage meter machine.
- Processed and distributed all returned mail received from the USPS (post) office.
- Assigned as a contact person to assist with any problems or concerns regarding Xerox machines. Stocked and monitored paper for Xerox and fax machines.
- Copied and distributed before, after, and disposed court calendars.
- Prepared and distributed court disposition slips and traffic and criminal case schedules.
- Prepared and distributed reports from Driver’s Education and case record summaries from Community Service Sentencing Branches.
- Prepared and distributed Judges schedules and paperwork for future court cases.
- Prepared “Court Date Schedules” for Honolulu Police Department biannually. Made all copies to distribute internally and to Police Departments in the Ewa-Pearl City jurisdiction.
- Answered, assisted, and redirected telephone calls from public and respective vendors and departments.
- Serviced incoming telephone calls with follow through on specific court case and preparation of documents for pickup at cashier’s windows.
- Maintained neat appearances by updating and cleaning the Judges chambers and courtroom. Responsible to open and lock up entrance doors to courtrooms, Judges chambers, hallway doors and restrooms on a rotation basis.
- Responsible to assist Waianae District Court on as needed or temporary basis.
Clerk Typist II
State of Hawaii-Judiciary-Honolulu Dist. Crt.
04.2001 - 03.2003
- My duties included maintaining all records by log system and organized general day to day administrative operations of Telecommunication Information Services Division (TISD).
- Provided extensive clerical support to Chief Information Officer and all personnel of TISD.
- Responsible for filing, routing, answering telephones, assisting in projects, scheduling meetings, daily clerical tasks, and corresponding with vendors.
- Routed interoffice and external mail to the various courthouses and Judiciary sites.
- Maintained the divisions central help desk by answering and troubleshooting telephone calls which required knowledge of the Judiciary’s network database structure.
- Routed all help desk calls to the respective division and/or technician.
- Placed service calls on computer equipment and trained to do resets on specified programs for the Statewide Judiciary computer systems.
- Prepared and produced accounting documents, such as summary warrant vouchers, payment code input logs, purchase orders, and submission of related reports for TISD accountant.
- Arranged and maintained all travel for TISD employees.
- Maintained databases and inventory of office supplies and equipment.
- I was a member of the TISD evaluation committee for complete evaluation process of major office equipment i.e. copier, fax machine, etc.
- Assisted all staff regarding work processes, procedures and circulating information to make the operations run smoothly.
Pharmacy Clerk
Longs Drugs Inc.
10.1999 - 04.2001
- My duties for Longs Drug Inc. included numerous clerical and labor related duties throughout the store consistently providing excellent customer service. Maintained and distributed inventory of over the counter and prescription medicine required for health and hygiene. Responsible to record and reconcile accounts of inventory and cashiering transactions. Daily functions include use of cash register, office equipment, Microsoft word, excel and rapid replenishment system to prepare documents and organize data. Significant accomplishments included reduction of budget and warehouse inventory by 40% and meeting daily quotas. Within nine months promoted from Cashier to Photo Dept. Clerk to Pharmacy Dept. Clerk (two promotions).
Postal Clerk
United States Postal Service
10.1998 - 09.1999
- My duties for United States Postal Service included working in various departments within the postal system servicing all types of mail distributed throughout the world. Responsible to coordinate labels and identification markers for letter size and bulk mail distribution. Sorted, organized, prepped letters, unloaded and dumped parcels and generated records and reports on the mail distributed. Clerical duties included daily use of office equipment, Microsoft word, excel and official documents for operating purposes. Significant accomplishment included promotions that lead to coordinator of distribution and reports prepared for the Postmaster General.
Accounts Receivable Assistant
Cheap Tickets, Inc.
06.1998 - 10.1998
- My duties for Cheap Tickets, Inc. included maintaining and investigating claims made to the credit card companies concerning sales and payments for services rendered. Responsible to maintain ledgers and reports of accounts and records of money owed and retrieved for charge backs made to credit card companies. Investigated and supplied documentation for charge backs and other procedures which required filing subpoenas, warrants and other court documents. Daily use of microfiche, microsoft word, excel, lotus and office equipment to organize and compile daily reports for all charge backs. Significant accomplishment included the preparation of budget and account programs which were later used as standard policies and procedures.
Merchandising Support Coordinator
Duty Free Shoppers
09.1997 - 03.1998
- My duties for Duty Free Shoppers included keeping accurate and current records of inventory on purchased, damaged and saleable goods for International and Local Buyers. Responsible for oversight of six department contracts and inventory of merchandise in all Duty Free stores. Monitored the purchase orders and completed processes of merchandise filtered throughout the company for my departments. Daily use of microsoft excel, word, 10-key, typewriter and all office equipment to report all accounts operations. Accomplishments included managing six departments merchandise after only two months of employment.
Administrative Assistant
Trans Hawaiian Services, Inc.
09.1992 - 04.1997
- Managed the General Managers for all major Hawaiian islands with full responsibility of training and production in operations and reservations.
- Responsible for the operational and administrative command of 300+ employees in which over 60 served as management personnel.
- Supervised the entire ground transportation operations including accounting, reservations, drivers, maintenance, and safety departments.
- Major contact between management, CEO and CFO of industries with responsibilities regarding budgets, legal services, contracts, and complete operations.
- Prepared project statements of work estimates, negotiations, budget submittal and transportations contracts.
- Contracted major programs for the Honolulu International Airport and Ala Moana shuttles, Qantas and China Airlines employee shuttles, and the Learning Program of the Department of Education.
- Duties included technical reviews, evaluations, conduct public relations, training, and performing contract administration functions.
- Major accomplishments included being part of the team that obtained 2.5 - 4.5 million dollar contracts with various organizations within a two year period.
- Recognized for the completion of the Standardized Operations Procedural Manual for the entire operations of the company.
- Significant Accomplishment: Promoted from airport personnel to supervisor of baggage, lei and van divisions (after three months of employment) to reservations assistant supervisor and then to administrative assistant to the Director of Transportation, Deryck Tom.
- Accomplishments: named employee of the month in 1993, 1994, 1995, 1996 and 1997. Also named employee of the year in 1996.
Education
High School Diploma -
Castle High School
Kaneohe, HI06-1985
Skills
- Assists Judge in administrative and operational aspects of the Court
- Supervises Court Services Personnel on attention to detail in court policies and processes
- Trains staff on procedural and statutory requirements of the Judicial System
- Promotes teamwork and encourages being supportive and committed
Timeline
Judicial Assistant
Hawai’i State Judiciary – First Circuit Court, Specialty Court Calendars
09.2024 - Current
Judicial Assistant
Hawai’i State Judiciary – Family Court, Senior Family Court Judges Office
06.2021 - 09.2024
Judicial Assistant
Hawai’i State Judiciary – First Circuit Court, Specialty Court Calendars
12.2018 - 06.2021
Judicial Assistant
Hawai’i State Judiciary – First Circuit Court, Family/Criminal DV Calendar Courtroom 8C
12.2017 - 12.2018
Circuit Court Clerk II
Hawai’i State Judiciary – Family Court
10.2016 - 12.2017
District Court Clerk II
Hawai’i State Judiciary – Waianae District Court
01.2015 - 10.2016
District Court Clerk I
State of Hawaii -Judiciary - Waianae District Court
12.2013 - 12.2014
Judicial Clerk III
State of Hawaii - Judiciary - Ewa District Court
04.2013 - 12.2013
Judicial Clerk III
State of Hawaii -Judiciary-Kaneohe District Court
04.2007 - 04.2013
Judicial Clerk II
State of Hawaii-Judiciary-Kaneohe Dist. Crt.
06.2005 - 04.2007
Judicial Clerk I
State of Hawaii-Judiciary-Kaneohe District Court
08.2004 - 06.2005
Judicial Clerk I
State of Hawaii-Judiciary-Ewa District Court
03.2003 - 07.2004
Clerk Typist II
State of Hawaii-Judiciary-Honolulu Dist. Crt.
04.2001 - 03.2003
Pharmacy Clerk
Longs Drugs Inc.
10.1999 - 04.2001
Postal Clerk
United States Postal Service
10.1998 - 09.1999
Accounts Receivable Assistant
Cheap Tickets, Inc.
06.1998 - 10.1998
Merchandising Support Coordinator
Duty Free Shoppers
09.1997 - 03.1998
Administrative Assistant
Trans Hawaiian Services, Inc.
09.1992 - 04.1997
High School Diploma -
Castle High School
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