Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lori Alane Thompson

Waukee,IA

Summary

Dynamic Learning & Development Specialist with a proven track record of excelling in needs assessment and curriculum development. Expert in training facilitation and coaching techniques, I have successfully onboarded new hires and enhanced sales training programs, driving targeted outcomes and fostering continuous learning within teams.

Overview

25
25
years of professional experience

Work History

Learning & Development Specialist

Xometry
07.2022 - 07.2025
  • Assessed training needs in collaboration with business partners and departmental leaders, aligning curriculum with organizational goals.
  • Partnered with Sales Enablement to train and coach sales team members, achieving targeted sales and behavioral outcomes.
  • Onboarded new team members through seamless training in collaboration with sales leadership.
  • Managed a comprehensive training calendar for new hire onboarding and ongoing education initiatives.
  • Facilitated interactive training sessions, both virtually and in-person, ensuring effective content delivery.
  • Developed original content for remote and in-person training, including e-learning modules.
  • Created and maintained up-to-date training materials to support continuous learning.
  • Utilized assessment tools to analyze data, enhancing onboarding and education offerings based on feedback.

Account Executive

Thomas, A Xometry Company
08.2021 - 07.2022
  • Executed targeted follow-ups on marketing leads to cultivate new business opportunities.
  • Developed a robust sales pipeline utilizing an extensive database and 'land and expand' strategy.
  • Conducted over 60 cold calls daily to engage potential clients and expand market reach.
  • Identified key decision-makers among targeted prospects to initiate effective sales processes.
  • Achieved monthly and quarterly sales quota objectives consistently.
  • Delivered persuasive product demonstrations to highlight service value and benefits.
  • Negotiated contract terms, quoted prices, and successfully closed sales transactions.
  • Formulated strategic sales plans to meet individual performance goals.

National Sales Manager

Pinpoint Reach Digital Marketing Agency
11.2015 - 08.2021
  • Oversaw daily agency operations, including sales, accounting, business development, and human resources.
  • Executed cold calls to business owners and advertising agencies to promote digital advertising services.
  • Managed all aspects of geo-fencing, ad creation, campaign execution, and payment collection.
  • Cultivated client relationships post-sale to facilitate upselling of additional campaigns.
  • Collected and analyzed campaign data, distributing monthly performance reports.

National Defense Liaison

University of Phoenix—Military Division
07.2010 - 05.2012
  • Enhanced student experience for military personnel across North Dakota and South Dakota.
  • Cultivated relationships with military decision-makers in all service branches.
  • Planned and participated in military events to represent University of Phoenix and boost enrollment.

Director of Human Resources/Quality Control

Heartland Industries Inc./Adult Life Programs
01.2008 - 01.2011
  • Established Human Resource function and designed organizational structure to enhance team cohesiveness.
  • Introduced formal performance management system, including employee orientation and coaching.
  • Developed one-week New Employee Orientation to fulfill 30-hour state training requirement.
  • Trained and certified 85 human service employees in First Aid and CPR/AED.
  • Created and enforced policies to reduce absenteeism and promote workplace safety.
  • Implemented employee engagement strategies to improve retention rates.

Employee Development Consultant

RDO Equipment Co.
08.2006 - 08.2007
  • Designed and facilitated a twelve-month management development program for 30 managers, emphasizing 360-degree performance reviews.
  • Provided leadership development and coaching for general managers, store managers, service and parts department managers, and office administrators.
  • Assisted managers in action planning following Great Place to Work employee engagement survey.

Sales Development Officer

Community First Bankshares, Inc.
07.2000 - 11.2004
  • Developed, designed and managed sales programs for 63 banks in 10 states.
  • Facilitated in-person sales training, including annual sales kick-offs.
  • Implemented sales initiatives and monitored results to enhance performance.
  • Designed and administered incentive programs.
  • Coached managers on recruitment and retention of qualified sales professionals.
  • Contributed to corporate projects focused on measurement, management training, and sales programs.
  • Collaborated on large project teams to create materials, tools, and systems.
  • Oversaw annual training and development budget, achieving zero overruns.

Education

Bachelor of Science (BS) - Business Administration

Minnesota State University
Moorhead, MN

Master of Management -

University of Mary
Fargo, ND

Skills

  • Sales training facilitation
  • Training program management
  • Instructional design
  • Needs assessment
  • Curriculum development
  • Employee onboarding
  • Coaching techniques
  • E-learning development

References

References available upon request.

Timeline

Learning & Development Specialist

Xometry
07.2022 - 07.2025

Account Executive

Thomas, A Xometry Company
08.2021 - 07.2022

National Sales Manager

Pinpoint Reach Digital Marketing Agency
11.2015 - 08.2021

National Defense Liaison

University of Phoenix—Military Division
07.2010 - 05.2012

Director of Human Resources/Quality Control

Heartland Industries Inc./Adult Life Programs
01.2008 - 01.2011

Employee Development Consultant

RDO Equipment Co.
08.2006 - 08.2007

Sales Development Officer

Community First Bankshares, Inc.
07.2000 - 11.2004

Bachelor of Science (BS) - Business Administration

Minnesota State University

Master of Management -

University of Mary

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