Lori-Ann Palmer
Certified Pharmacy Technician II
Tamarac,FL
Summary
Skilled Certified Pharmacy Technician with a total of 17 years of experience in hospital pharmacy settings with strong leadership and relationship-building skills. Effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets.
Well-organized, self-motivated and knowledgeable in successful strategies for managing fast-paced work. Strong record of enhancing workflow with efficiency at HCA Florida Woodmont Hospital.
Specializing in sterile compounding and medication dispensing.
Demonstrating exceptional problem-solving skills and team collaboration.
Expert in maintaining confidentiality and compliance with HIPAA regulations, ensuring patient safety and service quality.
Boosted team morale by fostering a supportive atmosphere while setting expectations for professional growth within the department.
Developed standard operating procedures for common technician tasks, resulting in more consistent work performance across the team.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
HCA Florida Woodmont Hospital
04.2007 - Current
- Stocked, labeled, and inventoried medication to keep accurate records
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations
- Assisted in creating training schedule for new hires
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team
- Assisted in coordinating warehouse deliveries
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions
- Enhanced pharmacy efficiency by training and mentoring new technicians, ensuring adherence to established protocols.
Pharmacy Technician
Walgreens
04.2004 - 12.2005
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Stocked, labeled, and inventoried medication to keep accurate records
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations
- Counted and labeled prescriptions with correct item and quantity
- Entered and processed patients' prescriptions into internal system
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
Education
Associate of Science - Diagnostic Medical Sonography
Keiser University
Fort Lauderdale, FL05.2012
Health Science - Pharmacy Technology
William T. McFatter Technical College
Fort Lauderdale, FL05.2004
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Medication Dispensing
- Manual and automated medication dispensing
- Pharmaceutical Calculations
- Compounding Techniques
- New Hire Onboarding
- Sterile technique
- Intravenous admixture preparation
- Supply Restocking
- Drug Inventory Management
- Backup Buyer
- Pyxis Automation
- Aseptic Techniques
- Training and mentoring
Certification
- Registered Pharmacy Technician, RPT19361
- Pharmacy Technician Certification Board, 30275590
References
- Shelley Alexander, Advanced Clinical Pharmacist, Westside Regional Hospital, 954-224-9360
- Yhanique Vassell, Clinical Pharmacy Specialist, Memorial Hospital West, 954-548-5782
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Trained 3 new pharmacy technicians on pharmacy policies, procedures and best practices.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
401k matchCareer advancementHealthcare benefitsPaid time offWork from home optionLanguages
English
Timeline
Certified Pharmacy Technician
HCA Florida Woodmont Hospital
04.2007 - Current
Pharmacy Technician
Walgreens
04.2004 - 12.2005
Associate of Science - Diagnostic Medical Sonography
Keiser University
Health Science - Pharmacy Technology
William T. McFatter Technical College
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