Lori-Ann Van-Whervin
Pittsburgh,PA
Summary
Dynamic professional with extensive experience in inventory management and customer service at RiteAid. Proven track record of enhancing store operations and training staff to ensure compliance and high standards. Recognized for optimizing workflows and fostering team collaboration, resulting in exceptional customer experiences. Results-driven Assistant Store Manager with specialized skills in leadership, communication, and problem-solving to achieve store objectives.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
RiteAid
Pittsburgh, PA
07.2023 - Current
- Collaborated with manager to maintain store operations and efficiency.
- Ensured respectful service for customers, vendors, and staff.
- Verified all products displayed on sales floor and organized overstock appropriately.
- Assisted in daily task allocation while meeting monthly compliance standards.
- Managed sorting of products and expedited merchandise to sales floor efficiently.
- Organized stockroom inventory and created schedules for future weeks.
Customer Service/ Sales Representation
Transaction E-Pins Ltd
02.2025 - 05.2025
- Compiled customer data and input records into organization's database.
Library Attendant
Hellshire Park Branch Library
Hellshire Park
01.2005 - 05.2025
- Facilitate librarian with book returns and library memberships while supporting individuals with research and assignments
Supervisor/Housekeeper
Hyatt Northshore
Pittsburgh, PA
07.2019 - 07.2023
- Trained new employees on compliance with hotel standards to ensure quality service.
- Supervised housekeeping activities to maintain high cleanliness standards.
- Created daily room schedules for attendants to optimize workflow and efficiency.
- Ensured guest satisfaction through prompt responses to needs and concerns.
Purchasing Officer
Wisynco Group Limited
St. Catherine , Jamaica
02.2016 - 02.2018
- Ensured timely payments to local and overseas suppliers.
- Monitored compliance with ISO 9001, ISO 14000, ISO 18000, and FSSC 22000 standards.
- Procured quality products at minimal cost through systematic evaluation.
- Provided weekly feedback using agreed reporting formats to track procurement progress.
- Managed urgent procurement requests within established timelines.
Broker Clerk
Complete Shipping Services
Kingston, Jamaica
01.2015 - 01.2016
- Ensured completion of all customer entries for submission to Jamaica Customs House for supervisor approval.
- Executed entries including Bills of Sight, Used Motor Cars, Used Auto Parts, and Household Items.
Purchasing Clerk
Sagicor Group Jamaica Limited
Kingston, Jamaica
03.2014 - 06.2015
- Executed purchasing operations to maintain optimal inventory levels.
- Generated detailed reports to enhance decision-making processes.
- Streamlined stockroom management practices for increased efficiency.
- Demonstrated skills and potential to team members through active collaboration.
Housekeeping
Camp Simcha
Glen Spey, New York
05.2012 - 09.2012
- Ensured cleanliness and functionality of bunks for campers in Glen Spey, New York
Western Union Clerk and Cashier Attendant
Super Plus
06.2010 - 08.2010
- Directed efforts to enhance customer satisfaction and confirm precision of all money transfers.
Education
Bsc - Logistics and Chain Supply Management
CARIBBEAN MARITIME UNIVERSITY
Palisadoes Park01.2014
Diploma - International Shipping and Logistics
CARIBBEAN MARITIME UNIVERSITY
Palisadoes Park01.2012
Certificate - Office Administration
BOULEVARD BAPTIST SKILL TRAINING CENTRE
Boulevard01.2010
Skills
- Inventory management and control
- Visual merchandising and display setup
- Customer service and engagement
- Employee training and development
- Team building and leadership
- Regulatory compliance
- Conflict resolution strategies
- Task delegation and performance monitoring
- Staff scheduling and supervision
- Communication skills
- Customer experience management
- Store operations and organization
- Attention to detail
- Time management and prioritization
- Typing proficiency
- Team collaboration
- Hiring and onboarding processes
- Store opening and closing procedures
- POS systems operation
- Flexible scheduling strategies
- Cash auditing and stock management
Accomplishments
- Prefect at Waterford High School
- Certificate in Office Administration
- Certificate in Cosmetology
- Certificate in Supreme Ventures
Timeline
Customer Service/ Sales Representation
Transaction E-Pins Ltd
02.2025 - 05.2025
Assistant Store Manager
RiteAid
07.2023 - Current
Supervisor/Housekeeper
Hyatt Northshore
07.2019 - 07.2023
Purchasing Officer
Wisynco Group Limited
02.2016 - 02.2018
Broker Clerk
Complete Shipping Services
01.2015 - 01.2016
Purchasing Clerk
Sagicor Group Jamaica Limited
03.2014 - 06.2015
Housekeeping
Camp Simcha
05.2012 - 09.2012
Western Union Clerk and Cashier Attendant
Super Plus
06.2010 - 08.2010
Library Attendant
Hellshire Park Branch Library
01.2005 - 05.2025
Bsc - Logistics and Chain Supply Management
CARIBBEAN MARITIME UNIVERSITY
Diploma - International Shipping and Logistics
CARIBBEAN MARITIME UNIVERSITY
Certificate - Office Administration
BOULEVARD BAPTIST SKILL TRAINING CENTRE
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