Lori Anne Nichols
Summary
Competent Accounts Receivable Specialist bringing 20 years of experience carrying out all accounts receivable functions in high-volume environments. Proficient in tracking payments, resolving billing issues, and preparing account statements. Recognized as a dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
23
23
years of professional experience
Work History
Credit Analyst - Sentient Technologies
Addison Group
12.2024 - 12.2024
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine the level of risk involved in extending credit.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
Accounts Receivable Clerk
Avalign Technologies Medical supply Co.
04.2023 - 10.2023
- Applied daily cash
- Processing credit memo
- Processing credit application
- Processes credit card payments
- Daily collection calls regarding past due balances
- Email out missing invoices
- Worked on Customer Portal to enter invoices
- Trained new account receivable contractor in cash applications.
Sr. Accounts Receivable /Sr Collection Specialist
Robert Half Professional Consulting Divion
11.2021 - 03.2023
- Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
- Maintained high volume of calls and met demands of busy and productive group.
Credit Analyst
Signode Industrial Group
12.2020 - 03.2023
- Held and released orders from credit que
- Contact customer regarding past due invoices
- Email out invoice copies
- Analyzes customer accounts to determine credit worthiness
- I Worked with the AR manager to review rise customer credit limit changed.
Sr. Accounts Receivable Specialist
Certified Power Inc
05.2013 - 11.2020
- Lead collection specialist managed approximately 9 Warehouse – Accounts that are over 60-90
- Working with customers on disputes (Shortages, Damages, RMA)
- Cash Applications – (Fast Cash)
- Processed Credit Applications
- Processed Credit Card, Check by phone payments
- Email Daily Collection Letters
- Working on Epic -Prelude and TM apply payments
Accounts Receivable Specialist
Harting Inc
03.2012 - 05.2013
- Contract through Jackson Wabash
- Collected on approximately 900 accounts that are over 60-90 days past due
- Worked with customers on disputes – (Shortages, Damages, RMA)
- Cash Applications for USA and Canada customers will Worked on Standard General Journals entries
- Reviewing and approve expense report using (Concur).
Accounts Receivable
Cannon Business
05.2011 - 05.2012
- Contract through Jackson Wabash
- Collect on approximately 1000 accounts that are 30, 60, 90 days past due
- Processes credit card & by phone payments
- Reconciled weekly open credits and payments report
Accounts Payable Clerk
Skyline Steel Company
05.2010 - 09.2010
- Contract through Paige Personal services
- Verified and coded freight invoices for payment to the Corporate Office every FridayWorked with customer files for the company's billing. procedures/processesObtained through the steel company's website all the certifications needed daily
- Reconciled statements from all freight companiesOpened / processed incoming mail
Collection Specialist
Various temp agencies
05.2010 - 08.2010
- I have been working various contract positions for companies which include collection assignments, customer service and general officeWork on the oracle system
Lead Accounts Receivable Specialist
Sysmex America Inc
04.2005 - 06.2009
- Handled high volume of incoming and outgoing calls daily.
- Monitored invoices, reconciled outstanding balances, requested credit memos, maintained AR – adjusted credit limits on accounts as needed. Managed 439 accounts and sent out monthly statements.
- Analyzed invoices and worked out disputes (pricing, missing product)
- Ensured POD – Proof of Delivery and complete audits on accounts.Worked with outside collection agencies as well as the sales team and national account managers.
- Processed credit payments and created credit and debit memos.Attended monthly review meetings with managers and supervisors to discuss process improvementsWorked on special projects, helped train new personnel and other duties as requested
- Worked on The SAP System with the company's month end close
Accounts Payable, RGA- Authorizations
Jacobson Electronic
02.2003 - 02.2006
- Part time to Full time
- Reconciled vendor payable accounts Resolved credit issues with vendors
- Processed returned authorizations from start to finish Setup vendor bills QuickBooks and code for paymentAssisted with Customer Service overflow
Collections for the Dealer Management Group
Baxter Healthcare
03.2002 - 05.2004
- Worked with customers to reconciled outstanding balances, maintained the AR adjusting accounts as needed, interacted with management in regard to decisions of outstanding accounts
- Prepared monthly spreadsheets and write off reports
- Attended weekly staff meetings regarding status of accounts
Education
High School - General Study
Hoffman Estates High School
Hoffman, IL05.1980
Skills
- Microsoft Excel
- Accounts Receivable
- Aging reports analysis
- Accurate payment posting
- Payment posting
- Data input
- Account Reconciliation
- Month-end closing procedures
- Credit and Collection
- Payment Negotiations
- Strong client relations skills
- Customer service support
- Process Improvements
- Financial Management
- Invoicing proficiency
- Invoice Processing
- Financial records and reporting
- Cash application
- Collections
- Invoice Preparation
- Payment management
- Accounts Receivable Software
- Statement preparation
- Relationship Building
- Microsoft Office
- Critical Thinking
- Time Management
- Proactive and Self-Motivated
Timeline
Credit Analyst - Sentient Technologies
Addison Group
12.2024 - 12.2024
Accounts Receivable Clerk
Avalign Technologies Medical supply Co.
04.2023 - 10.2023
Sr. Accounts Receivable /Sr Collection Specialist
Robert Half Professional Consulting Divion
11.2021 - 03.2023
Credit Analyst
Signode Industrial Group
12.2020 - 03.2023
Sr. Accounts Receivable Specialist
Certified Power Inc
05.2013 - 11.2020
Accounts Receivable Specialist
Harting Inc
03.2012 - 05.2013
Accounts Receivable
Cannon Business
05.2011 - 05.2012
Accounts Payable Clerk
Skyline Steel Company
05.2010 - 09.2010
Collection Specialist
Various temp agencies
05.2010 - 08.2010
Lead Accounts Receivable Specialist
Sysmex America Inc
04.2005 - 06.2009
Accounts Payable, RGA- Authorizations
Jacobson Electronic
02.2003 - 02.2006
Collections for the Dealer Management Group
Baxter Healthcare
03.2002 - 05.2004
High School - General Study
Hoffman Estates High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
NACM Assoc., 2010
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