LORI A. RIGGS
Omaha,NE
Summary
To obtain a day supervisor position on 8MSO. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
NSQIP Surgical Quality Lead
01.2023 - Current
- Manage program registry, database, and data collection
- Identify surgical patients for inclusion in the program registry through the application of strict program inclusion /exclusion criteria and randomization protocol
- Collect pre-operative, and operative components of the National Surgical database
- Identify areas for streamlining and process improvement in the data collection process
- Facilitate the discussion, creation, and implementation of new quality improvement initiatives
- Establish effective working relationships with staff whose support is necessary for management and success of the program
- Serve as an educational resource on the ASC NSQIP for internal and external audiences by developing educational material and delivering presentations
- Follow policies/procedures/regulatory requirements and perform other work assignments
- Comply with all departmental and organizational policies and procedures in addition to regulatory requirements (such as OSHA, CMS, Joint Commission, etc.) and participate in corporate/departmental safety and quality activities
NSQIP Registrar
01.2020 - 01.2023
- Self-sufficient in time management and prioritizing
- Work fluidly in a fast-paced work environment
- Highly adept at problem solving, interpersonal and conversational skills
- Case selection, data abstraction, documentation, and data entry into the NSQIP database accurately
- Work with colleagues to analyze and share data to improve patient outcome
- Provide reports and data for stakeholders
- Prioritizing data request and maintaining reporting requirement
- Aid in writing and submitting NSQIP research proposals to improve patient outcome
- Maintaining NSQIP requirement for patient follow ups
- Maintain NSQIP Certification
- Staying current with NSQIP registry criteria and publications
RN, BSN
01.2017 - 01.2020
- Delegating tasks appropriately to manage staff needs on the floor
- Positive communication with management, staff, physicians and other floors within the hospital
- Create a positive work environment
- Resource for staff
- Managing resolutions for staff, patient and family compliments and complaints
- Maintaining patient centered task while working on was to improve the process
- Energetic, self motivated, disciplined employee that easily developed rapport with staff, patients and family members
- Assisted with many emergency situations that arises during shift
- Maintain a safe and open working environment
- Trainer of new employees when requested by management
- Precept students when requested
- Maintain patient privacy at all times
- Triage calls and provide appropriate information to essential personnel
- Self-sufficient in time management and prioritizing
- Work fluidly in a fast paced work environment
- Highly adept at problem solving, interpersonal and conversational skills
LPN/RN
07.2016 - 01.2019
- Participate in organized improvement programs
- Provide quality care to patients in accordance with licensure of LPN as directed by RN
- Accurate and prompt documentation
- Accurate and prompt notification to physician if any concerns arise during cares of patients
- Admission and discharging of patients
- Maintain safe, clean and organized environment for patients
- Perform 1:1 watches as needed
- Train staff as requested by management to duties and job description
- Give care to 30-45 patient during nurse sick call
- Intake of 20 plus patients when assigned to admission
- Daily cares 20 plus patient care in the infirmary when assigned
- Maintain autonomy and time management with proper prioritizing
Office Assistant/Patient-Care Tech/Certified Medical Assistant
Nebraska Medicine
Omaha , Nebraska
01.2004 - 05.2017
- Provide extraordinary care to patients and their families
- Received employee of the month twice
- Nominated for the daisy award twice
- Assisted with many emergency situations that arises during shift
- Maintain a safe and open working environment
- Trained new employees when requested by management
- Maintain patient privacy at all times
- Triage calls and provide appropriate information to essential personnel
- Self-efficient in time management and prioritizing
- Work fluidly in a fast paced work environment
- Highly adept at problem solving, interpersonal and conversational skills
LPN
08.2014 - 07.2015
- Assessing and talking with patients regarding their situation and assisting in formulation of a plan to deliver the care needed
- To develop a professional open relationship to encourage patient trust while allowing you to interpret their needs and concerns
- Highly adept at problem solving, interpersonal and conversational skills
- To ensure correct administration of medication, injections and monitoring of results of the treatments given
- To respond to the patients in a ways to reduce their stress and assist with understanding what was causing the stress
- Applying 'de-escalation' skills to help manage patient’s behaviors and emotional responses
- Preparing and participation in individual and group therapy
- Providing evidenced based therapy
- Organization of events to allow development of social skills
- Preparation and maintaining of patient records, care plans and risk assessments
- Ensuring that patient’s rights are maintained while address all legal responsibilities and requirements
- Working with family and caregivers to educate them on the patient's disorder
- Maintaining an open communication between nursing staff, physicians, therapists and other professionals to provide excellent care to the patient
- Supervise nurses' aides/assistants
Education
Bachelor of Science Registered Nurse -
Clarkson College of Nursing
Omaha College of Health Careers
Skills
- Team Management
- Training & Development
- Data Management
- Supervision and leadership
- Analytical and Critical Thinking
- Collaboration
- Organizational Skills
- Customer Service
- Calm Under Pressure
- Attention to Detail
- Cultural Awareness
- Verbal Communication
- Med -Surg Certified
Affiliations
- President of the Practical Nursing Association for Clarkson College 2011-2012 Graduated with honors from PN program at Clarkson College 2012
- Volunteer in many community activities
- Member of the Rapid Response America's Disaster Relief Teams
Accomplishments
- Currently taking Aspire program
- Graduated with honors from BSN and LP programs from Clarkson College
- Pain Resource Nurse
- Diabetes Resource Nurse
Certification
- Medical-Surgical Nursing Certification - American Nurses Credentialing Center
- BLS
Timeline
NSQIP Surgical Quality Lead
01.2023 - Current
NSQIP Registrar
01.2020 - 01.2023
RN, BSN
01.2017 - 01.2020
LPN/RN
07.2016 - 01.2019
LPN
08.2014 - 07.2015
Office Assistant/Patient-Care Tech/Certified Medical Assistant
Nebraska Medicine
01.2004 - 05.2017
Bachelor of Science Registered Nurse -
Clarkson College of Nursing
Omaha College of Health Careers
- Medical-Surgical Nursing Certification - American Nurses Credentialing Center
- BLS
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