Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Armour

Schenectady,NY

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Dunkin
05.2020 - 10.2023
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Evaluated employee performance and conveyed constructive feedback to improve skills
  • Developed detailed plans based on broad guidance and direction
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
  • Supervised day-to-day operations to meet performance, quality and service expectations
  • Increase sales by 20% weekly
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success

Driver

Pace Rummer Inc
04.2018 - 02.2020
  • Followed all relevant traffic laws and safety regulations
  • Utilized GPS and other navigation tools to plan routes and stay on schedule
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation
  • Delivered goods and products to customer on time and in excellent condition
  • Communicated with customers to provide delivery updates and confirm delivery locations
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles
  • Drove safely in various weather and road conditions to avoid accidents
  • Cleaned vehicle regularly to maintain professional appearance
  • Minimized liability by consistently following road rules when driving
  • Generated consistent referrals and repeat business by providing friendly and fast service
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep

Education

GED -

Hillcrest High School TN
Memphis, TN
05.2006

Skills

  • Driving
  • Employee performance evaluations
  • Cost Control
  • Training
  • Staff Management
  • Sales growth
  • Employee scheduling
  • Staff supervision

Timeline

Assistant Manager

Dunkin
05.2020 - 10.2023

Driver

Pace Rummer Inc
04.2018 - 02.2020

GED -

Hillcrest High School TN

Similar Profiles

CREATE PROFILE
Lori Armour