Lori Armstrong
SANGER
Summary
Adaptable team member recognized for strong conflict resolution and time management skills. Experienced in maintaining high standards of cleanliness and safety while supporting efficient operations in busy environments. Detail-oriented with strong organizational skills. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
3
3
years of professional experience
Work History
FOH Team Member
Biscuit Bar
Abilene
08.2025 - 12.2025
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Greeted and talked pleasantly with customers to promote positive image for business.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Collaborated with team to enhance service efficiency and maintain high standards during busy shifts.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Maintained cleanliness in dining area and kitchen to ensure safety.
- Stocked supplies and organized inventory to support daily needs.
Student Intern
RockPointe Church
Flower Mound
05.2025 - 08.2025
- Attended weekly team meetings and provided feedback on projects.
- Supported staff in coordinating weekly youth programs and activities.
- Collaborated with team members to develop solutions for enhancing event engagement.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Collaborated on creating promotional materials for church services and events.
- Assisted with planning and organizing community outreach events.
- Developed innovative ideas to enhance engagement and participation in church activities.
- Helped maintain church facilities by cleaning and organizing spaces regularly.
- Managed supplies and resources for various church programs and activities.
Facilities Technician
RockPointe Church
Flower Mound
05.2024 - 05.2025
- Maintained and repaired church facilities to ensure a safe environment.
- Responded promptly to maintenance requests from staff and congregation members.
- Scrubbed sinks, basins and toilets in bathrooms and sanitized surfaces to protect users from infection.
- Cleaned restrooms, emptied waste bins and replenished paper products.
- Executed proper cleaning procedures utilizing chemical cleaners and power equipment to prevent damage to buildings.
- Assisted in setup and breakdown of events and services.
- Painted walls, ceilings, trim, and doors, and replaced fixtures to update building appearance.
- Responded to emergency issues quickly to maintain smooth business operations.
- Organized storage areas in order to maximize efficiency while minimizing clutter.
FOH Team Member
HTeaO
Denton
12.2023 - 04.2024
- Greeted and talked pleasantly with customers to promote positive image for business.
- Assisted colleagues whenever needed during peak business hours.
- Collaborated with team members to enhance service efficiency and improve overall customer experience.
- Completed daily side work tasks assigned by supervisor or manager.
- Prioritized tasks effectively to ensure timely service and customer satisfaction during peak hours.
- Prepared and served beverages according to customer preferences while ensuring quality and consistency.
- Maintained cleanliness in dining area and kitchen to ensure safety.
- Stocked supplies and organized inventory to support daily needs.
Event Staff Member
Circle R Ranch
Flower Mound
05.2023 - 11.2023
- Greeted guests upon arrival and provided them with event information.
- Settled disputes or helped solve other customer concerns.
- Supervised volunteers to ensure tasks were completed on time and according to specifications.
- Assisted in setting up and breaking down of the event space.
- Maintained a clean environment by removing trash and debris from around the event area.
- Coordinated with vendors to ensure efficient operations during event.
- Monitored crowd control throughout the venue and enforced safety protocols when needed.
- Coordinated with team members to prioritize tasks and ensure timely execution of event activities.
- Managed inventory of supplies and equipment for events.
- Coordinated logistics for events, ensuring timely execution of schedules.
- Enhanced guest experience through proactive engagement and assistance.
Education
GED -
Abilene Christian University
Abilene, TXHigh School Diploma -
Classical Conversations
Double Oak, TX05-2024
Skills
- Customer service
- Service efficiency
- Inventory management
- Conflict resolution
- Event coordination
- Team collaboration
- Time management
- Effective communication
- Initiative taking
- Workload management
- Schedule management
- Documentation and record keeping
- Data collection
- Problem solving
- Attention to detail
- Adaptability to change
- Cleanliness
- Professional appearance
Timeline
FOH Team Member
Biscuit Bar
08.2025 - 12.2025
Student Intern
RockPointe Church
05.2025 - 08.2025
Facilities Technician
RockPointe Church
05.2024 - 05.2025
FOH Team Member
HTeaO
12.2023 - 04.2024
Event Staff Member
Circle R Ranch
05.2023 - 11.2023
GED -
Abilene Christian University
High School Diploma -
Classical Conversations