Summary
Overview
Work History
Education
Skills
Timeline
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Lori Arroliga

Miami,TX

Summary

Proven track record at Florida International University, enhancing customer satisfaction and fostering team growth through expert accounting support and effective communication. Demonstrates strong mathematics skills and problem-solving abilities, alongside a commitment to reliability and multitasking. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

22
22
years of professional experience

Work History

Sr Accounting Clerk

Florida International University
05.2004 - Current
  • Handled complex customer inquiries related to billing issues, ultimately improving customer satisfaction levels.
  • Provided training and guidance to junior staff members, fostering professional growth within the accounting team.
  • Provided accounting and clerical support for Student Financials at FIU.
  • Presented audit findings to accounting manager after reviewing results on student accounts.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Delivered prompt service to prioritize customer needs.

Preschool Teacher

Building Blocks Learning Center
01.2003 - 12.2003
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
  • Utilized positive reinforcement to manage classroom behavior, creating supportive learning environment.

Education

Miami Dade College
Miami, FL
09.2001 - 12.2001

High School Diploma -

G. Holmes Braddock Senior High School
Miami, FL
06.2001

Skills

  • Accounting experience
  • Strong mathematics skills
  • Excellent Communication
  • Reliability
  • Multitasking Abilities
  • Problem-solving abilities
  • Time Management
  • Problem-Solving
  • Organization skills
  • Finance
  • Financial statements expertise
  • Number-savvy
  • Customer Service

Timeline

Sr Accounting Clerk

Florida International University
05.2004 - Current

Preschool Teacher

Building Blocks Learning Center
01.2003 - 12.2003

Miami Dade College
09.2001 - 12.2001

High School Diploma -

G. Holmes Braddock Senior High School

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Lori Arroliga