Lori Auclaire
Loris,SC
Summary
Friendly Lead Cashier tasked with mentoring, training and assisting other employees with completing tasks. Well-rounded and hardworking leader willing to take on new or increased level of responsibilities to enhance team success. Proven relationship-builder with motivational approach. Willing to learn new position and tasks, not scared to get dirty. Hard worker always on time and will work hard at my job.
Overview
10
10
years of professional experience
Work History
First Shift Lead Cashier
Transit Energy/ Flash Market 374
Longs, SC
05.2019 - Current
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Maintained stock within optimal levels to meet expected customer and sales levels.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
- Utilized creativity and persuasive techniques to upsell and cross-sell products to customers.
- Helped customers complete purchases, locate items and join reward programs.
- Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
- Restocked and organized merchandise in front lanes.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Displayed new stock and rotated existing products.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Cashier Team Lead
Cash And Dash
Loris, SC
05.2012 - 05.2019
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Generated routine reports and professional correspondence.
- Analyzed purchases for signs of fraud.
- Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Education
High School Diploma -
Webutuck High School
Amenia, NY06.1983
Skills
- Adobe Dreamweaver
- Price Identification
- Cash Handling
- Work Task Prioritization
- Cash Register Operation
- Adaptability and Dependability
- Heavy Lifting
- Product Location
- Credits and Refunds
- Policy Enforcement
- Team Leadership
- Sweeping and Mopping
- Inventory Stocking
- Cooperative Attitude
- Customer Service
- Upselling Techniques
- Rewards Programs
- Trash Removal
Timeline
First Shift Lead Cashier
Transit Energy/ Flash Market 374
05.2019 - Current
Cashier Team Lead
Cash And Dash
05.2012 - 05.2019
High School Diploma -
Webutuck High School
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