Overview
Work History
Education
Skills
References
Timeline
Generic

Lori Baehler

Hobart,IN

Overview

35
35
years of professional experience

Work History

Housekeeing Assistant

Saint Mary Medical Center
Hobart, IN
07.2021 - Current
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Disinfected surfaces using approved chemicals in order to prevent spread of germs or bacteria.
  • Ensured that safety protocols were followed at all times while performing job duties.
  • Followed proper sanitation practices when handling soiled linens or cleaning materials.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Used cleaning chemicals following proper guidelines.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Inspected furniture for damage or stains in between guest stays.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Communicated effectively with supervisors regarding any problems encountered during shift.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Responded promptly to guest inquiries regarding housekeeping services.
  • Inspected vacated rooms for cleanliness and damage prior to room being put back into inventory.
  • Participated in regular training sessions related to health and safety regulations.
  • Checked each room after cleaning was completed in order to ensure it met quality standards.
  • Maintained cleanliness standards for all assigned areas according to company policies and procedures.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.

Direct Support Professional Caregiver

New Hope
South Holland, IL
05.2019 - 07.2021
  • Monitored changes in physical condition or behaviors of clients which may indicate need for further medical attention or intervention.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Followed care plan and directions to administer medications.
  • Understood and followed oral and written directions.
  • Maintained detailed records of services performed on clients.
  • Ensured safety of all individuals in the facility at all times.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Assessed potential risks associated with certain activities prior to engaging in them with the client population.
  • Developed positive relationships with clients and their families through regular communication.
  • Built strong and trusting rapport with clients and loved ones.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Adhered to established policies, procedures and regulations while maintaining confidentiality at all times.
  • Followed safe lifting and transferring techniques to transport residents.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Helped clients get in and out of beds and wheelchairs.
  • Demonstrated empathy towards individuals receiving services while promoting independence whenever possible.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Facilitated community outings to promote socialization and independence in daily living skills.
  • Consulted with client care team to continually update care plans.
  • Supported bathing, dressing and personal care needs.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Maintained accurate documentation of client behavior, progress notes and incident reports.
  • Participated in team meetings to discuss current issues affecting the health or safety of clients or staff members.
  • Actively participated in educational training programs designed to enhance knowledge about disabilities or mental health issues.
  • Worked closely with case managers to coordinate services and ensure quality outcomes for each client served.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our clients.

In Home Care

Dr. & Mrs. Daivid Ashbach
Olympia Fields, IL
04.1994 - 05.2021
  • Observed strict safety measures, including checking medication dosages before administration to client.
  • Organized client medications for timely administration.
  • Assessed patient conditions, monitored behaviors and updated family members with any concerns.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care.
  • Provided client and family members with emotional support.
  • Developed relationships with family members of client and helped with younger children occasionally.
  • Provided companionship to elderly individual in their home.
  • Transported client to medical appointments.
  • Accompanied client on errands or outings for shopping or leisure activities.
  • Planned nutritious meals and snacks according to dietary guidelines.
  • Assisted with activities of daily living, including bathing, dressing, grooming, toileting, and eating.
  • Helped client stay happy and healthy by providing mental and emotional support.
  • Provided entertainment and companionship through conversation, reading (to him), games and fun activities to boost mood and improve overall memory.
  • Performed light housekeeping tasks such as laundry, dusting and vacuuming in clients living, bathing,eating and food prep areas as well as my living quarters.
  • Respected client privacy rights at all times when providing services.
  • Trained new caregivers in client needs and caregiving standards.
  • Displayed strong telephone etiquette, effectively handling calls that came through for Dr. and family.
  • Provided excellent service and attention to client and family members when face-to-face or through phone conversations.
  • Assisted with requests and answered questions to improve satisfaction.

Production Floor Assistant Manager

Happy Day Center
Chicago Heights, IL
05.1989 - 11.1998
  • Replenished floor stock and processed efficient shipments to maintain optimal product availability for the line demands.
  • Unloaded shipments from delivery trucks and verified contents against packing slips.
  • Greeted customers upon entering the facility to provide friendly customer service.
  • Ensured compliance with safety regulations at all times while working in facility areas.
  • Restocked lines as needed to maintain adequate supply levels throughout the day.
  • Communicated either over the phone or in person addressing any concerns or questions the customers may have. Kept in depth/ up to date paperwork, computer logs and invoices of each product on the lines.
  • Adhered to strict quality control measures that were in place.
  • Maintained all equipment on the lines and contacted maintenance department when something broke down.
  • Ran time studies to develop pay per piece rate
  • Developed with a team, work jigs and procedures on how to run new jobs for developmentally challenged adults.
  • Member of the safety committee and followed safety inspections, filled out all paperwork in compliance with state regulations.
  • Member of the behavior response team. Responding to all behaviors to try and de-escalate situations as they happened. after de-escalation all paperwork required for the state and personal files were completed.
  • Member of injury response team. Responding to any injury and or seizure calls, evaluating and acting in proper response with proper paperwork following the incident.
  • Responsible for filing all paperwork on products and inventory on production floor as well as shipping/receiving invoices.
  • Working with sales staff when bringing on new customers to develop a plan for incoming product.
  • Working with special needs persons to develop skills whether it be personal goals or learning the tasks of a job.
  • Double checking all payroll timesheets handed in by line trainers to insure piecework totals on paper matches with work completed. Also checking that all breaks,behaviors and corresponding incident reports are filed correctly before sending off to payroll department.
  • Staying up to date on all training required through the state and on equipment we have on the lines.
  • Maintained First aid and CPR certifications

Education

High School Diploma -

Hammond High School
Hammond, IN
06-1982

Skills

  • Communication/listening skills on phone and in person
  • Excellent Oral and Written Communication
  • Documentation
  • Focused and Detail-Oriented
  • Incident Reporting
  • Records Management
  • Compassionate Client Care
  • HIPAA Compliance
  • Time Management
  • Multitasker
  • Customer Relations
  • English Language Fluency
  • Health and Safety Compliance
  • Quality Assurance Controls
  • Teamwork
  • Hardworking
  • Strong Ethics

References

  • Ms. Felisha Trotter: (312)532-4104
  • Ms. Lauren Arebalo: (708) 551-4764

Timeline

Housekeeing Assistant

Saint Mary Medical Center
07.2021 - Current

Direct Support Professional Caregiver

New Hope
05.2019 - 07.2021

In Home Care

Dr. & Mrs. Daivid Ashbach
04.1994 - 05.2021

Production Floor Assistant Manager

Happy Day Center
05.1989 - 11.1998

High School Diploma -

Hammond High School

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