Summary
Overview
Work History
Education
Skills
Certification
Shining Star Award
Timeline
Generic

Lori Harris

Millville,NJ

Summary

Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Supervisor

Cooper University Healthcare Cape Regional
09.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Oversaw family planning activities, ensuring compliance with health regulations and policies.
  • Managed family planning operations,

National Certified Medical Assistant

Cape Regional Physicians Associates
04.2023 - Current
  • Improved patient care by efficiently managing medical records and maintaining accurate documentation.
  • Increased patient satisfaction with compassionate bedside manner and effective communication skills.
  • Strengthened relationships with community resources, such as pharmacies and diagnostic services, to expedite patient care coordination.
  • Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
  • Expedited processing of lab results by collecting specimens promptly and accurately following proper protocols.
  • Maintained strict compliance with HIPAA regulations to protect patient privacy and ensure confidentiality of sensitive information.
  • Assisted physicians during examinations, providing support for various procedures to ensure accuracy and safety.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Streamlined office operations by managing inventory, ordering supplies, and maintaining organized workspaces for optimal performance.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Provided comprehensive family planning services to patients.

National Certified Medical Assistant

Axia Women's Health
01.2006 - 03.2023
  • Improved patient care by efficiently managing medical records and maintaining accurate documentation.
  • Increased patient satisfaction with compassionate bedside manner and effective communication skills.
  • Strengthened relationships with community resources, such as pharmacies and diagnostic services, to expedite patient care coordination.
  • Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
  • Enhanced clinic efficiency by scheduling appointments and organizing patient flow to reduce wait times.
  • Provided exceptional customer service at the front desk – registering new patients, updating existing records and addressing inquiries.
  • Reduced errors in medication administration by diligently verifying prescriptions and dosage instructions before administering medications.
  • Maintained strict compliance with HIPAA regulations to protect patient privacy and ensure confidentiality of sensitive information.
  • Assisted physicians during examinations, providing support for various procedures to ensure accuracy and safety.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Assisted in providing family planning education and services to patients.

National Certified Medical Assistant

Dr. Michner
01.2001 - 01.2006
  • Improved patient care by efficiently managing medical records and maintaining accurate documentation.
  • Increased patient satisfaction with compassionate bedside manner and effective communication skills.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Education

High School Diploma -

Millville Senior High School
Millville, NJ
06-1984

Skills

  • Goal oriented
  • Staff management
  • Team building
  • Task delegation
  • Family Planning

Certification

Family Planning Certified

Shining Star Award

I received the Shining Star Award because of COVID.  I worked through the pandemic every day and at times, I had to work on the front desk, room patients and a few times I had to take care of management because of most of the employees were furloughed while others had COVID.

Timeline

Supervisor

Cooper University Healthcare Cape Regional
09.2024 - Current

National Certified Medical Assistant

Cape Regional Physicians Associates
04.2023 - Current

National Certified Medical Assistant

Axia Women's Health
01.2006 - 03.2023

National Certified Medical Assistant

Dr. Michner
01.2001 - 01.2006

High School Diploma -

Millville Senior High School

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Lori Harris