Lori Barbour
Stephens City,VA
Summary
Expertise includes reviewing incoming information. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills. Well-qualified administrative team member bringing demonstrated knowledge and abilities in different environments. Effective at organizing paperwork, resolving discrepancies and working with third-parties to clear issues and completing projects. Proficient in complying to standards and regulations. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Reliable, hardworking, and motivated to learn, grow and excel. Offering excellent communication and good judgment. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Funding Specialist
PRC Saltillo
10.2014 - 06.2019
- Sole coordinator for up to 11 states.
- Remote worker - sole initial remote worker in department to help set up new paperless platform and transition. Worked with IT, management, and other coworkers to bring large project to fruition.
- Created communication templates used across the department. Recognized for communication skills, particularly written.
- Assessed customer account histories when applicable to begin new requirements.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Consulted with families, medical team, insurances and coworkers to complete prior authorizations.
- Communicated acceptance or rejection to applicants via mail, email, or phone.
- Reviewed and validated details of documentation.
- Collected and compiled paperwork such as reports, insurance specific required forms, medical orders, and equipment orders.
- Produced and submitted completed prior authorization requests to insurance companies.
- Conducted pre-funding and funding activities for all 50 states.
- Maintained energy and enthusiasm in fast-paced environment.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines.
Clinical Coordinator
Envision Rx (Aerotek)
09.2013 - 08.2014
- Conducted business in complete remote work setting.
- Reviewed request for approvals and exceptions of prescriptions.
- Confirmed correct information.
- Set up the authorizations or denials in correct pharmacy system.
- Notify appropriate parties of results.
- Worked with pharmacists, medical offices, families and coworkers.
Credit Assistant
KeyBank / Aerotek
01.2013 - 06.2013
- Worked with team to restructure, train and implement new subordination process.
- Delivered diverse departmental administrative support to personnel including vice presidents, assistant vice presidents, officers, real estate specialists, shipping and other credit assistants.
- Ensured legal documents were correctly created and shipped in a timely manner.
- Processed line reductions and blocks.
- Trained in tasks to include partial mortgage release and correspondence with branches, other banks, title companies, and clients.
- Processed new customer credit applications.
Licensed Health and Accident Insurance Agent
Trubridge
08.2011 - 01.2013
- Obtained and retained health and accident insurance license as required working in customer support.
- Established and maintained monitoring system to for each enrollment.
- Completed post enrollment follow-ups.
- Assisted in supervision and training.
- Worked with others to resolve issues.
- Daily data entry and import.
- Created requested reports as required.
- Managed three separate email accounts.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Explained features, disadvantages and advantages of policies to promote insurance sales.
- Remained impartial in order to advise clients based on circumstances.
- Worked with sales team to collaboratively reach targets.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Employee Health Volunteer
Wooster Community Hospital
01.2007 - 01.2011
- Supported biannual blitzes, annual flu shots, preventive health challenges and promotions,etc.
- Data Entry.
- Filing.
- Interoffice mail.
- Utilized hospital software.
- Developed and maintained courteous and effective working relationships.
Licensed Realtor
Realty One Real Living / Howard Hanna Real Estate
01.2006 - 01.2009
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Compared properties with similarly sold properties to determine competitive market prices.
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Increased revenue opportunities by marketing real estate to various commercial and private clients.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Used different software to develop and maintain list of properties suited to different needs and budgets.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers, and title companies.
- Informed home buyer of sales, construction and warranty processes.
- Collaborated with clients to learn and determine real estate needs.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Communicated with clients to understand property needs and preferences.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
- Increased home sales through persuasion, negotiation and closing prowess.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Wrote contracts to outline sales and purchases of properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
- Used software to create and prepare documents such as closing statements, purchase agreements and deeds.
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
- Completed property walk throughs before completing deals to uphold accuracy in listings and appraisals.
- Arranged for inspections and surveys of sold properties.
- Advised sellers staging homes to be more appealing to buyers.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Stayed up-to-date on property environmental regulations and inspected new properties for adherence to emerging codes.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Assisted fellow agents as needed.
- United Way representative.
Education
Health And Accident Insurance
Hondros College
Health Administration
Brown Mackie College
Real Estate
Hondros College
Business Administration And Management
Akron University
Skills
Data Entry
undefinedTimeline
Funding Specialist
PRC Saltillo
10.2014 - 06.2019
Clinical Coordinator
Envision Rx (Aerotek)
09.2013 - 08.2014
Credit Assistant
KeyBank / Aerotek
01.2013 - 06.2013
Licensed Health and Accident Insurance Agent
Trubridge
08.2011 - 01.2013
Employee Health Volunteer
Wooster Community Hospital
01.2007 - 01.2011
Licensed Realtor
Realty One Real Living / Howard Hanna Real Estate
01.2006 - 01.2009
Health And Accident Insurance
Hondros College
Health Administration
Brown Mackie College
Real Estate
Hondros College
Business Administration And Management
Akron University
Similar Profiles
CARA HUBERSCARA HUBERS
DIRECTOR OF MOBILE APPS at PRC-SaltilloDIRECTOR OF MOBILE APPS at PRC-Saltillo
Elizabeth StuddifordElizabeth Studdiford
SLP Medical Reviewer/Speech-language Pathologist at PRC Saltillo CompanySLP Medical Reviewer/Speech-language Pathologist at PRC Saltillo Company
Heather WeekleyHeather Weekley
Trial Program Specialist at PRC-SaltilloTrial Program Specialist at PRC-Saltillo