Lori Bender
Oakridge,OR
Summary
Motivated professional focused on maximizing customer satisfaction with delicious foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking.
Overview
12
12
years of professional experience
Work History
Head Prep Cook
Timber's East Bar & Grill
Bend, Oregon
07.2022 - 06.2025
- Conducted regular inspections of kitchen equipment to ensure proper functionality.
- Assisted in training new staff on food preparation techniques and procedures.
- Monitored food preparation and serving areas to uphold quality standards.
- Checked deliveries against invoices for accuracy and stored goods per FIFO guidelines.
- Maintained accurate records of inventory levels and production schedules.
- Adhered to company policies on sanitation, safety, attendance, and personal hygiene.
Prepared Foods Team Leader
Whole Foods Market Inc
Bend, Oregon
08.2018 - 04.2023
- Worked closely with other departments within the store to coordinate activities related to prepared foods production.
- Provided leadership to team members on an ongoing basis, setting expectations and providing guidance as needed.
- Planned menus for daily specials, utilizing seasonal ingredients whenever possible.
- Monitored employee performance, providing feedback and coaching as needed to improve efficiency.
Deli Shift Supervisor
Fred Meyer
Bend, Oregon
12.2013 - 06.2018
- Assisted with the preparation of sandwiches, salads and other menu items according to recipes.
- Resolved conflicts between customers or between customers and staff members in a professional manner.
- Conducted regular inventories of food items to ensure accuracy of ordering systems.
- Performed cashiering duties including ringing up purchases, processing credit cards payments, issuing refunds and credits and providing change when necessary.
- Conducted regular inspections of equipment to ensure it was in working order at all times.
- Overseed daily operations of deli team, ensuring all tasks were completed efficiently and in a timely manner.
- Trained new employees on deli procedures and product knowledge.
- Maintained records of sales transactions and inventory levels using point-of-sale system software.
Education
High School Diploma -
Florence Highschol
Florence, OR06-1998
Skills
- Staff training
- Menu planning
- Inventory management
- Quality control
- Customer service
- Conflict resolution
- Time management
- Team leadership
- Attention to detail
- Communication skills
- Process improvement
- Workstation organization
- Task delegation
- Food quality control
- Performance improvement
- Safe food handling procedures
Timeline
Head Prep Cook
Timber's East Bar & Grill
07.2022 - 06.2025
Prepared Foods Team Leader
Whole Foods Market Inc
08.2018 - 04.2023
Deli Shift Supervisor
Fred Meyer
12.2013 - 06.2018
High School Diploma -
Florence Highschol
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