Lori Bertino
Lowell
Summary
Detail-oriented professional with a decade of experience in bookkeeping and cashiering at the Massachusetts Trial Court. Skilled in financial data tracking, report generation, and financial statement organization. Recognized for strong work ethic, attention to detail, and effective communication skills. Ready to join your team and deliver significant results.
Overview
30
30
years of professional experience
Work History
CASE SPECIALIST
Lowell District Court
04.2015 - Current
- Answers face-to-face and telephone requests for information about warrants, citations and other court documents or procedures
- Receives and submits payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems
- Sorts and distributes mail to all court departments
- Reconciles cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Assists law enforcement and attorneys regarding court cases and criminal procedures
HEAD ACCOUNT CLERK
Lowell District Court
04.2015 - Current
- Coordinates the accounting of processing bail money, including money received, returned or forfeited
- Enters the Revenue Transmittal & Reporting Sheet into MMARS monthly
- Follows detailed end-of-month closing procedures to verify proper balancing of all accounts for readiness for new month
- Prepares daily bank deposit and confirms deposit totals
- Orders and stocks forms for Clerk's office and courtroom
- Prepares batch transmittals and general account expenditures for invoices
- Verifies electronic payments and filings
ADMINISTRATIVE ASSISTANT
Five Star Appraisals
02.2012 - 03.2015
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons
HUMAN RESOURCES ASSISTANT
Toys r us
10.1995 - 01.2012
- Developed job postings, recruited candidates and scheduled interviews to fill vacant positions
- Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process
- Coordinated training schedules and filed crucial administrative paperwork
- Created, organized and maintained employee personnel files to keep sensitive data secure
SHIPPING AND RECEIVING CLERK
Toys r us
10.1995 - 01.2012
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading
- Compared shipment contents with paperwork to support inventory accuracy and records management
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests
Education
Bachelor of Science - Criminal Justice
UMASS Lowell
Lowell, MA01.2005
Associate of Science - Criminal Justice
North Shore Community College
Danvers, MA01-2000
Skills
- Courtroom operations knowledge
- Experienced with Microsoft Office applications
- Case management and documentation
- Analysis of financial reports
- Strong focus on accuracy
- Research proficiency
- Effective time management
Timeline
CASE SPECIALIST
Lowell District Court
04.2015 - Current
HEAD ACCOUNT CLERK
Lowell District Court
04.2015 - Current
ADMINISTRATIVE ASSISTANT
Five Star Appraisals
02.2012 - 03.2015
HUMAN RESOURCES ASSISTANT
Toys r us
10.1995 - 01.2012
SHIPPING AND RECEIVING CLERK
Toys r us
10.1995 - 01.2012
Bachelor of Science - Criminal Justice
UMASS Lowell
Associate of Science - Criminal Justice
North Shore Community College
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