Summary
Overview
Work History
Education
Skills
Timeline
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Lori Beth Beggs

Gadsden,AL

Summary

Seeking to obtain a responsible position where my knowledge and experience can be used to enhance the next generation. My achievements in the medical world have been some of the greatest rewards, from learning how to save a life, to billing and coding to earning my degree in medical billing/Coding.

Overview

19
19
years of professional experience

Work History

Office/Medical Assistant

The Neurology Center of Gadsden
08.2018 - 09.2022
  • Answer phones
  • Check patient's in and out
  • Take vitals
  • Pre-interview the patient for Medical history for the Doctor
  • Schedule appointments
  • Schedule testing
  • Verify patient insurance : copays, deductibles
  • Precert insurance-for approvals for testing using : CPT Codes and ICD-10 Codes
  • Fill out FMLA/ Pull Medical Records for patient pick up & for other clinic's
  • Fill out Medication Prior Authorizations
  • Fill out Lab orders with correct ICD-10 codes for proper diagnosis
  • Scan in documents
  • Enter in Patient information on PDMP
  • Work up patient charts for daily clinic and research patient diagnosis to pull correct documents
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Implemented patient education program on preventative care, enhancing community health awareness.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.
  • Improved clinical workflow with introduction of electronic health records system.
  • Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.

Telecommunicator

Etowah County 911
01.2010 - 12.2016
  • Answer emergency calls for Etowah County/Etowah County Sheriff's Department
  • Transcribe information and details about each situation as caller gives information
  • Determine which emergency responders need to be directed to the scene
  • Provide support, if needed, to caller (CPR and other emergency instructions)

Medical Assistant

Northeast Orthopedics
01.2008 - 12.2009
  • Company Overview: Dr.Jance Wagnor Chiropractic
  • Responsible for prescriptions
  • Dressing changes
  • Stitch and staple removal
  • Disability and Medical leave forms
  • Precerted Medicaid forms and procedures
  • Prepared and Assisted with injections
  • Assisted with office procedures
  • Fitted orthopedic braces and casts
  • Charted and logged patient information
  • Dr.Jance Wagnor Chiropractic

Phlebotomist

Riverview Regional Medical Center
01.2007 - 12.2008
  • Responsible for drawing blood throughout facility
  • Logged collection data/Set up blood cultures
  • Distributed blood specimens in correct departments
  • Used all needles /and tubes
  • Verified patient identification
  • Kept up with timed specimens and blood draws

Office Assistant

Surgical Associates of Gadsden
01.2005 - 12.2007
  • Responsible for chart preparations
  • Filed Transcription Dictation/Organized and maintained filing system
  • Answered phone and scheduled appointments as needed
  • Assisted the doctor and patients as needed

Counselor

Y.M.C.A. of Gadsden, AL
01.2004 - 12.2005
  • Directed multiple developmental activities targeting toddlers and young individuals.
  • Created a nurturing environment by offering comfort during moments of distress or separation anxiety among the children.
  • Maintained accurate records of daily attendance, incident reports, meal counts, and other required documentation.
  • Led age-appropriate activities incorporating music, movement and stories for groups of Number children ages Number to Number.
  • Promoted early literacy skills through storytelling sessions and interactive reading activities.
  • Contributed to an inclusive atmosphere by fostering positive relationships among children from diverse backgrounds.
  • Aided in developing fine motor skills through arts and crafts projects, enabling improved dexterity among the children.
  • Provided individualized attention to each child, ensuring their emotional and social needs were met.
  • Assisted in maintaining a clean and safe environment for children, promoting optimal well-being and health standards.
  • Facilitated outdoor playtime, ensuring adequate physical activity while prioritizing safety precautions at all times.
  • Ensured compliance with all local, state, and federal regulations governing the operation of a daycare facility.
  • Supported children''s transition between various activities throughout the day, minimizing disruptions and maintaining structure.
  • Taught children importance of patience and understanding.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Restocked supplies and personal hygiene products for use by students.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.

Education

Associate's Degree - Medical Billing & Coding

Gadsden State Community College

Advanced Academic Diploma -

Hokes Bluff High School

Skills

  • Microsoft Office
  • Insurance PreCertification websites
  • Cover My Meds
  • CAD: RPSS Telecom software
  • Unicharts EMR
  • Typing
  • Phlebotomy materials
  • Orthopedic materials
  • 1st Aid
  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Effective communication
  • Relationship building
  • Student tutoring
  • Computer skills
  • Small group and individual assistance
  • Student supervision
  • Cleaning and sanitizing
  • Activity implementation
  • Student engagement
  • Supervising student activities

Timeline

Office/Medical Assistant

The Neurology Center of Gadsden
08.2018 - 09.2022

Telecommunicator

Etowah County 911
01.2010 - 12.2016

Medical Assistant

Northeast Orthopedics
01.2008 - 12.2009

Phlebotomist

Riverview Regional Medical Center
01.2007 - 12.2008

Office Assistant

Surgical Associates of Gadsden
01.2005 - 12.2007

Counselor

Y.M.C.A. of Gadsden, AL
01.2004 - 12.2005

Advanced Academic Diploma -

Hokes Bluff High School

Associate's Degree - Medical Billing & Coding

Gadsden State Community College

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Lori Beth Beggs