Lori Birdzell
Washington,UT
Summary
Dynamic administrative professional with a strong focus on problem-solving and effective communication. Skilled in managing multiple priorities and supporting executive teams to achieve organizational goals through improved workflow and collaboration.
Overview
24
24
years of professional experience
Work History
Senior Administrative Coordinator
Intermountain Healthcare
St. George, UT
10.2023 - 09.2025
- Managed administrative tasks to support daily operations of healthcare services.
- Streamlined office processes to improve efficiency in administrative functions.
- Collaborated with teams to ensure timely completion of projects and tasks.
- Answered phone calls, provided information and connected callers to appropriate personnel.
- Managed calendars and travel, scheduled appointments, and organized meetings.
Social Service Representative
Coral Desert Rehabilitation
St. George, UT
05.2023 - 08.2023
- Assisted clients in accessing social services and community resources.
- Conducted intake assessments to determine client needs and eligibility.
- Coordinated with healthcare providers to facilitate client care plans.
- Resolved client inquiries and concerns with empathy and efficiency.
Adult Protective Services Investigator
State of Oregon
Beaverton, Oregon
10.2022 - 05.2023
- Gathered and analyzed evidence to support investigative findings.
- Collaborated with law enforcement agencies to share critical information.
- Prepared detailed reports documenting investigation processes and outcomes.
- Interviewed witnesses and involved parties to gather relevant testimony.
Human Services Case Manager
State of Oregon
Beaverton, Oregon
06.2020 - 10.2022
- Assessed client needs and developed personalized service plans.
- Coordinated resources and services for clients across multiple agencies.
- Conducted regular follow-up meetings to monitor client progress.
- Provided crisis intervention and conflict resolution support to clients.
Human Services Specialist
State of Oregon DHS
Beaverton, Oregon
07.2016 - 06.2020
- Assisted clients with accessing community resources and services.
- Conducted assessments to identify client needs and eligibility for programs.
- Developed individualized service plans based on client goals.
Office Supervisor
County of Orange Social Services Agency
Orange, California
02.2002 - 07.2016
- Coordinated staff schedules to ensure adequate coverage and service delivery.
- Trained new employees on agency policies and procedures for efficient service.
- Provided conflict resolution with staff members.
- Assisted with recruitment processes including interviewing potential candidates.
- Conducted regular performance evaluations for staff members.
Education
Business
Orange Coast College
Costa Mesa, CASkills
- Office management
- Process improvement
- Effective communication
- Problem solving
- Conflict resolution
- Team collaboration
- Travel arrangements and event coordination
- Data entry
- Scheduling appointments
- Healthcare administration
References
References available upon request.
Timeline
Senior Administrative Coordinator
Intermountain Healthcare
10.2023 - 09.2025
Social Service Representative
Coral Desert Rehabilitation
05.2023 - 08.2023
Adult Protective Services Investigator
State of Oregon
10.2022 - 05.2023
Human Services Case Manager
State of Oregon
06.2020 - 10.2022
Human Services Specialist
State of Oregon DHS
07.2016 - 06.2020
Office Supervisor
County of Orange Social Services Agency
02.2002 - 07.2016
Business
Orange Coast College
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