Lori Brade
Alexander,New York
Summary
Hardworking Billing Manager proficient in overseeing team operations, implementing improvements and reducing delinquency. Offering 26 years of experience in SUD and excellent Billing skills.
Overview
26
26
years of professional experience
Work History
Manager of Billing Operations
UConnectCare, Inc.
11.1997 - Current
- Streamlined billing processes by implementing efficient software solutions, resulting in reduced errors and increased productivity.
- Optimized revenue collection by closely monitoring account receivables and pursuing overdue payments.
- Enhanced team performance through regular training sessions and performance evaluations, leading to improved efficiency in billing operations.
- Developed comprehensive financial reports for management review, facilitating data-driven decision making.
- Collaborated with cross-functional departments to resolve billing discrepancies and ensure accurate invoicing.
- Implemented process improvements for invoice generation and distribution, reducing turnaround time and improving customer satisfaction.
- Established strong relationships with key clients, addressing their concerns promptly to maintain high levels of satisfaction and retention.
- Managed a team of billing specialists, providing guidance on best practices and ensuring timely completion of tasks.
- Ensured compliance with industry regulations by staying up-to-date on changes in legislation and adapting internal procedures accordingly.
Education
Associate of Applied Science - Travel And Tourism
Genesee Community College
Batavia, NY1987
Skills
- Forecasting
- Collections Management
- Revenue management
- Invoice Processing
- Payment Processing
- Cash Flow Management
- Report Preparation
- Collections experience
- Insurance Verification
- Revenue Cycle Management
- Operations Monitoring
- HIPAA knowledge
- Claims Processing
- Collections understanding
- Payment posting
- Professionalism
- Attention to Detail
- Team Leadership
- Problem-Solving
- Self Motivation
- Professional Demeanor
- Staff hiring
- Customer Relations
- Effective leader
- Records Organization and Management
- Proficient in 10e11
Timeline
Manager of Billing Operations
UConnectCare, Inc.
11.1997 - Current
Associate of Applied Science - Travel And Tourism
Genesee Community College
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