Summary
Overview
Work History
Education
Skills
Professional Highlights/Awards
Timeline
Generic

Lori Bragaw

Blue Springs,MO

Summary

Results-driven Senior Contract Manager with over 25 years of contract experience in drafting, negotiating and managing contracts in the telecom industry. Emphasis on operational efficiency, cost-effectiveness and professionalism when working with customers.

Overview

18
18
years of professional experience

Work History

Senior Contract Manager

Prepaid Wireless Wholesale, LLC (PWG)
07.2023 - 02.2025
  • Implemented robust contract administration procedures, ensuring accurate documentation and efficient record-keeping practices.
  • Enhanced contract negotiation processes by implementing strategic planning and risk assessment techniques.
  • Reduced organizational exposure to potential liabilities by conducting thorough due diligence on prospective customers , ensuring compliance with industry regulations and ethical standards.
  • Provided expert guidance on contractual matters to senior leadership, supporting informed decision-making processes.
  • Drafted Agreements, Amendments, Non-Disclosure Agreements and all other contractual documents to support customer base.

Senior Contract Manager – Wholesale Operations

T-Mobile (f/k/a Sprint)
05.2008 - 07.2023

Monitored contracts' performance to detect non-compliance with terms and organize proactive resolutions.

  • Successfully managed high volumes of contracts simultaneously while meeting tight deadlines and ensuring accuracy.
  • Onboarded and trained new staff to keep team efficient and prepare team members to effectively handle demands of simultaneous and large-scale contracts.
  • Provided expert guidance on contractual matters to project managers, facilitating smooth project execution.
  • Tracked contracts for management and issued regular tracking reports and executive reports covering current status and upcoming milestones.
  • Developed strong relationships with partners and vendors, fostering mutually beneficial partnerships.
  • Maintained and developed contract database with key contract terms for customers.
  • Publish Wholesale Contract Playbook to assist Sales with negotiation terms of the contract and improve Sales processes and approvals.
  • Achieved successful contract negotiations by thoroughly reviewing and analyzing proposals, agreements, and terms.
  • Collaborated with cross-functional teams to develop comprehensive contract strategies aligned with company objectives.
  • Improved efficiency of contract management processes through the implementation of a centralized database system.

Sales Operation Specialist

Sprint Corporation
07.2007 - 05.2008
  • Reviewed and analyzed contracts to determine appropriate billing structure and timelines provided in contracts for implementation purposes.
  • Administered and provided knowledge and data tests for the bulk activation process.
  • Managed and worked with functional groups to test and create billing codes and requirements for Operations team.
  • Coordinated with Operations, project managers and support teams to ensure successful deployments for customers.
  • Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
  • Provided ongoing training and support to sales team members, driving continuous improvement in performance metrics.
  • Boosted sales efficiency by streamlining processes and implementing new strategies.

Education

Bachelor of Science - Legal Assistant

Avila University
Kansas City, Missouri
01.1998

Associates Degree - Paralegal Certificate

Longview Community College
Lee’s Summit, Missouri
01.1995

Skills

  • Contract drafting
  • Contract administration
  • Records and database management
  • Sales process optimization
  • Legal compliance
  • Salesforce

Professional Highlights/Awards

  • Annual Momentum Award for Customer Deployments (2007)
  • Excellence Award –Successful Delivery of Requirements - Sprint Products to UBP Conversion Team (2007)
  • Excellence Award – Successful and timely delivery of multiple exclusive customer contracts (2008)
  • Excellence Award – Development of New Customer Access Database for all MVNO contracts to eliminate manual work (2009)
  • 2007 Annual Momentum Award for Customer Deployments (2007)
  • T-Mobile Q1 Winners Circle Award (2021)

Timeline

Senior Contract Manager

Prepaid Wireless Wholesale, LLC (PWG)
07.2023 - 02.2025

Senior Contract Manager – Wholesale Operations

T-Mobile (f/k/a Sprint)
05.2008 - 07.2023

Sales Operation Specialist

Sprint Corporation
07.2007 - 05.2008

Associates Degree - Paralegal Certificate

Longview Community College

Bachelor of Science - Legal Assistant

Avila University
Lori Bragaw