Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lori Brice

St. Joseph,MO

Summary

Driven Retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Sells Type and Type products while adapting to new industry trends and changing customer desires.

Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

15
years of professional experience

Work History

Home Depot
St. Joseph , MO

Millwork Sales Specialist
04.2021 - Current

Job overview

  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

TJMAXX
St. Joseph , MO

Sales Associate
10.2018 - 03.2020

Job overview

  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Recommended accessories and complementary purchases to boost revenue.
  • Processed product returns and assisted customers with other selections.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Buena Park Nursing Center
Buena Park, CA

Social Worker
04.2016 - 04.2019

Job overview

  • Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
  • Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
  • Facilitated family therapy sessions between children, caregivers and siblings to remediate conflict and build healthy relationships.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Developed and facilitated goal-oriented psycho-education and therapy groups to improve residents' quality of life.
  • Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
  • Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
  • Interviewed clients and family members to obtain key information for case planning and management.

USSKILLSERVE
Long Beach, CA

HR Assistant
04.2017 - 04.2018

Job overview

  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Documented human resources records and maintained confidentiality of sensitive personal information.

Anaheim Healthcare Center
Anaheim, CA

Social Worker
04.2009 - 04.2014

Job overview

Education

Narbonne High School/ Adult School
Torrance, CA

Diploma
06.1986

University Overview

Skills

  • Strong Communication and Interpersonal Skills
  • Sales and Promotions
  • Building Customer Relationships and Loyalty
  • Building Customer Loyalty
  • Merchandising and Display
  • Available Nights, Weekends and Holidays
  • Millwork Experience
  • Excellent Written and Verbal Communication
  • Engaging with Diverse Customers
  • Goal-Driven
  • Team Cooperation
  • Speech Clarity
  • Customer Assistance
  • Positive Customer Engagement
  • Merchandise Recommendations
  • Meeting Sales Goals
  • Client Needs Assessment
  • Item Ticketing and Pricing
  • Customer Inquiries
  • Rewards Programs
  • Special Orders

Timeline

Millwork Sales Specialist
Home Depot
04.2021 - Current
Sales Associate
TJMAXX
10.2018 - 03.2020
HR Assistant
USSKILLSERVE
04.2017 - 04.2018
Social Worker
Buena Park Nursing Center
04.2016 - 04.2019
Social Worker
Anaheim Healthcare Center
04.2009 - 04.2014
Narbonne High School/ Adult School
Diploma
Lori Brice