Lori Bruessel
Pine Mountain Club,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Looking to relocate to the Phoenix, Arizona area summer 2024
Overview
16
16
years of professional experience
1
1
Certification
Work History
Treatment Coordinator-Insurance Specialist
Dr. Bernard Chang, DDS, MS
2007.10 - Current
- Answer multiple phone lines, Handled projects that included Microsoft Office software and implementation of software updates, Responsible for front office scheduling, Handle financial arrangements with patients, Responsible for the quality assurance of the safety of the office, Handled all insurance verification for patients, Handled billing and claims management till resolution was obtained, Research claims to make sure that the claims are paid correctly, Instrumental in switching the office from paper claims billing to electronic billing
Treatment Coordinator/Billing coordinator
Dr. Steven Gilbertson, DDS
- 2007.10
- General office/clerical including answering phones and computer skills, Work on project to implement a new Windows based operating system, Handled insurance verifications for patients, Handled financial arrangements with patients, Handle billing of insurance claims along with following up until resolution is obtained.
Education
Bachelor’s Degree in Hospital Administration -
University of Phoenix
Phoenix, ArizonaAssociate’s Degree in Hospital Administration; Concentration in Electronic Medical Records -
University of Phoenix
Phoenix, ArizonaSkills
- Proficient in MS Word, Excel, and Power Point
- Knowledge of dental insurance-verification, billing, and claims
- Appointment Scheduling
- Office Administration
- Treatment Planning
- HIPAA Compliance
- Recordkeeping
- Patient Care Coordination
- Bookkeeping
- Dental knowledge
- Financial Counseling
- Filing and Recordkeeping
- Organizational standards
- Patient Education
- Patient Flow Management
- Payment Collection
- Patient Relations
- Healthcare operations
- Policy compliance
- Patient documentation
- Multitasking ability
- Verbal and written communication
- Customer Service
- Scheduling
- Patient confidentiality
- Organizational Skills
- Attention to Detail
- Patient Care
- Patient Records Management
- Financial Reporting Coordination
- Reliability
Certification
- CPR - Basic Life Support
- Dental X-Ray License
Timeline
Treatment Coordinator-Insurance Specialist
Dr. Bernard Chang, DDS, MS
2007.10 - Current
Treatment Coordinator/Billing coordinator
Dr. Steven Gilbertson, DDS
- 2007.10
Bachelor’s Degree in Hospital Administration -
University of Phoenix
Associate’s Degree in Hospital Administration; Concentration in Electronic Medical Records -
University of Phoenix
- CPR - Basic Life Support
- Dental X-Ray License
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