Lori Bruno

Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.

• Employment History, Senior Team Leader/ Tax Professional, H&R Block, Doylestown, PA, 11/2022, Current, Create an inspiring team environment with an open communication structure., Set clear team goals., Delegate tasks and set deadlines., Oversee day to day operations., Monitor team performance and report on metrics., Motivate team members., Discover training needs and provide Coaching., Team Leader/ Tax Professional, H&R Block, Plymouth, PA, 11/2022, Create an inspiring team environment with an open communication structure., Set clear team goals., Delegate tasks and set deadlines., Oversee day to day operations., Monitor team performance and report on metrics., Motivate team members., Discover training needs and provide Coaching., Commercial Cleaner/Housekeeper, Carolina Stays, Sneads Ferry, NC, 08/2023, 09/2023, Independently cleaned and sanitized houses and units., Vacuumed and seeped floors, carpets, and area rugs., Washed and changed linens., Cleaned and sanitized bathrooms, showers, toilets, sinks and counter tops., Cleaned and sanitized kitchens, counters, refrigerators, ovens, microwaves, toasters and any other household appliances., Washed and replenished toiletries and towels., Emptied all trash receptacles., Senior Residential Manager, AHRC Suffolk, Bohemia, NY, 08/2007, 11/2021, Established and promoted a community environment., Available to residents and staff at all times with any needs., Managed all house budgets and individual finances., Coordinated all activities of the residence including staff supervision., Coordinated and managed all health care needs., Addressed all issues that arose on premises., Encouraged individuals to implement behavior and support plans., Assisted with administrative responsibilities., Coaching and mentoring staff with all new policies, behavior plans and medical issues., Coaching and mentoring individuals with moderate to severe developmental disabilities to carry out daily living tasks Verbal and written by coordinating expert support., Spearheaded proactive training strategies to keep Food safety standards staff at forefront of current best practices and safety protocols., Kept up with all resident files and techniques regulatory paperwork current and accurate with Paralegal Certificate diligent attention to administrative requirements, Business owner, Self Employed, Center Moriches, NY, 01/1996, 12/2007, Managed day-to-day business operations of fast-paced business pulling in over $5000 in daily transactions., Reconciled daily sales, returns and financial reports in QuickBooks., Created and curated recipes and menus
• Education History, Business Administration, Bachelor's Degree, Nova Southeastern University, Davie, FL, Paralegal, Nova Southeastern University, 05/1991