Lori Buckner
Candler,NC
Summary
Organized Clinical Coordinator with excellent scheduling, coordination and documentation talents as part of clinical teams. Skilled at admitting patients, managing patient services, providing thorough reports and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations.
Overview
27
27
years of professional experience
Work History
Clinical Coordinator
DaVita Dialysis Corporation
01.2022 - Current
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain safe, clean and well-organized environment in which patients could receive care.
- Developed strong relationships with community partners to enhance support services available for patients beyond clinical setting.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Implemented new policies and educated staff on changes.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Optimized resource allocation by regularly monitoring clinic operations and adjusting staffing levels as needed.
- Devised and implemented clinical protocols to ensure high-quality patient care.
- Streamlined processes for increased efficiency in patient care delivery, reducing wait times and improving overall satisfaction.
- Created weekly schedules for nurses, taking into account sick days and vacation time.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
- Assessed clinical policies and procedures for compliance with changing regulations.
- Mentored junior staff members, fostering a culture of professional growth and continuous improvement within the clinical team.
- Supervised and managed daily activities of clinical team consisting of 8 physicians, nurses, and support staff.
Certified Clinical Hemodialysis Technician
DaVita Dialysis Corporation
05.1997 - 01.2022
- Minimized complications related to vascular access sites by performing proper cannulation techniques using both needles and catheters according to established protocols.
- Reduced risk of infections by adhering to strict infection control protocols during all procedures.
- Demonstrated excellent teamwork skills while assisting other technicians during busy shifts for optimal patient care delivery.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Assisted patients with their pre-dialysis weight measurements, ensuring accurate assessment of fluid removal needs during procedure.
- Enhanced patient care by providing efficient and accurate hemodialysis treatments.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Promoted continuity of care by documenting detailed treatment records in electronic health systems for easy access by all healthcare providers involved in the patient''s care plan.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Completed required training courses on time, staying up-to-date with industry best practices and advancements in dialysis technology for improved patient outcomes.
- Demonstrated adaptability and flexibility when faced with unexpected challenges during a shift, using critical thinking skills to find effective solutions that maintained high-quality patient care standards.
- Improved clinic workflow by maintaining clean and organized workstations, minimizing downtime between patients.
- Performed routine quality control and safety checks on all equipment.
- Increased patient satisfaction through compassionate communication and attentive listening to their concerns or questions regarding treatment plans.
- Assisted in the training and onboarding of new technicians, sharing valuable knowledge from personal experience to help them quickly become proficient contributors within the clinic team.
- Maintained compliance with state regulations governing clinical practice, adhering to organizational policies and procedures at all times during service provision.
- Improved patient safety by keeping up-to-date with emergency protocols and participating in routine drills simulating various scenarios that could arise during the course of hemodialysis treatments.
Education
Associate of Applied Science - Registered Nurse
Asheville Buncombe Technical Community College
Asheville, NC05.2020
LPN - Nursing
Asheville Buncombe Technical Community College
Asheville, NC05.2010
High School Diploma -
A.C. Reynold High School
Asheville, NC06.1996
Skills
- Clinical Documentation
- Patient services management
- Process Improvements
- Patient confidentiality
- Infection Control
- Clinical Supervision
- Patient Care
- Multidisciplinary team collaboration
- Patient Education
- HIPAA Compliance
- Patient care planning
- HIPAA compliant
- Clinical education
- Basic Life Support for Health Care Providers (BLS)
- Certified in CPR/AED
- HIPAA Guidelines
- Staff Supervision
Timeline
Clinical Coordinator
DaVita Dialysis Corporation
01.2022 - Current
Certified Clinical Hemodialysis Technician
DaVita Dialysis Corporation
05.1997 - 01.2022
Associate of Applied Science - Registered Nurse
Asheville Buncombe Technical Community College
LPN - Nursing
Asheville Buncombe Technical Community College
High School Diploma -
A.C. Reynold High School