Lori Butler
Venice,FL
Summary
Approached each day and unique challenges with enthusiasm, patience and humor. High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.
Overview
22
22
years of professional experience
Work History
Activity Director/Engage Life Program Instructor
Holiday/Atria
Venice, FL
03.2021 - Current
- Participated in staff meetings and inter-disciplinary meetings to recommend training and assist in future planning.
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Supervised activities and promote fun, safety and inclusivity.
- Transported and escorted program participants to and from activities and on field trips.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Coordinated and led and activities for both small and large groups.
- Managed scheduled events to maximize activities and attendance.
- Designed enjoyable and innovative customized training programs based upon fitness goals.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Tour Leader/Transportation Coordinator/Dispatcher Manager
Princess Tours/Holland America Cruises
Ketchikan AK, Anchorage AK, Fairbanks AK Plus More, AK
04.2000 - 09.2020
- Entertained tour guests with various props and signs for maximum engagement, fun and lasting memories.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Built personal relationships with guests to promote positive experiences.
- Trained apprentice guides to educate on information to present to tourists and travelers.
- Guided groups of up to people on tours.
- Exceeded goals through effective task prioritization and great work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Carried out day-to-day duties accurately and efficiently.
- Prepared variety of different written communications, reports and documents.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
No Degree - CDL Training
Ryder Transportation
Bloomington, ILAssociate of Arts -
Parkland College
Champaign, IL04.1981
High School Diploma -
Bloomington High School
Bloomington, IL05.1979
Skills
- Activity Planning and Coordination
- Holiday Decorating
- Computer Proficiency
- Composure and Emotional Control
- Scheduling Events and Programs
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer and Service-Oriented
- Recreational Program Planning
- Resident Engagement
- Group Activities
- Strength Exercises
- Interactive Activities
- Party Planning
- Program Activities
- Flexible and Adaptable
Timeline
Activity Director/Engage Life Program Instructor
Holiday/Atria
03.2021 - Current
Tour Leader/Transportation Coordinator/Dispatcher Manager
Princess Tours/Holland America Cruises
04.2000 - 09.2020
No Degree - CDL Training
Ryder Transportation
Associate of Arts -
Parkland College
High School Diploma -
Bloomington High School
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