Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Calderone

Bradenton

Summary

Dynamic operations manager with a proven track record at Anna Maria Motel, enhancing customer satisfaction and controlling costs. Skilled in decision-making and strategic planning, I successfully resolved disputes and fostered strong relationships, contributing to increased profits and operational efficiency. Committed to quality assurance and employee engagement for optimal performance.

Overview

35
35
years of professional experience

Work History

Manager of Operations

Anna Maria Motel
02.2011 - 11.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Adult Probation Officer

Vigo County Adult Probation Office
02.1990 - 03.2010
  • Supported probationers in finding stable employment, housing, and education opportunities, promoting long-term success postrelease.
  • Reduced recidivism rates by collaborating with local agencies to provide appropriate resources and assistance for probationers.
  • Participated in ongoing professional development opportunities to maintain current knowledge on best practices in adult probation management.
  • Provided expert testimony in court proceedings regarding individual cases, contributing to fair adjudication outcomes for offenders under supervision.
  • Collaborated effectively with law enforcement agencies on investigations related to violations of probation terms or other criminal activities.
  • Conducted comprehensive risk assessments to determine appropriate levels of supervision for each probationer, prioritizing public safety.
  • Conducted home visits, workplace checks, and drug tests as required by court orders, ensuring compliance with all conditions of release.
  • Wrote progress reports and testified under oath at court hearings.
  • Supervised offenders to reduce risk to community.

Education

Criminology

Indiana State University
Terre Haute, IN
01-1984

Skills

  • Decision-making
  • Customer service
  • Quality assurance
  • Strategic planning

Timeline

Manager of Operations

Anna Maria Motel
02.2011 - 11.2024

Adult Probation Officer

Vigo County Adult Probation Office
02.1990 - 03.2010

Criminology

Indiana State University

Similar Profiles

CREATE PROFILE