Skilled Cash Poster with experience in managing payments and adjusting the accounts receivable ledger. Strengths include accuracy, strong attention to detail, and ability to multitask efficiently. Past roles resulted in improved cash flow management and enhanced financial records accuracy. Possess proficiency in various accounting software platforms for effective payment posting.
Overview
17
17
years of professional experience
Work History
Cash Poster
Arthritis & Osteoporosis Clinic
03.2025 - Current
Applied payments from customers to proper accounts, checking information to verify accuracy.
Correctly identified and reconciled discrepancies between payment postings in the financial system and bank deposits.
Reviewed electronic remittance advice from payers for accuracy prior to posting payments.
Checked postings and documents for correctness, accuracy and proper coding.
Updated patient accounts as necessary based on changes made by insurance companies.
Resolved issues related to posting errors or incorrect amounts received from patients and payers.
Assisted with month-end closing activities such as balancing accounts receivable reports.
Verified insurance benefits and eligibility for procedures before referring clients.
Cash Poster
Lubbock Heart & Surgical Hospital
04.2010 - 01.2025
Accurately posted cash payments to patient accounts utilizing the hospital's financial system.
Provided support for other departments within the organization as needed.
Responded to customer inquiries related to billing and payments via phone or email.
Reviewed electronic remittance advice from payers for accuracy prior to posting payments.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked with cross-functional teams to achieve goals.
Assisted in month end close processes by ensuring that all reconciliations were completed accurately and on time.
Provided exceptional customer service to patients, addressing their concerns and questions regarding denials and appeals.
Assisted customers with inquiries regarding their payment status or account balances.
Utilized various software and tools to streamline processes and optimize performance.
Uploaded medical records to all major payers upon request.
Receptionist
Lubbock Urology
04.2008 - 03.2010
Served visitors by greeting, welcoming and directing to appropriate personnel.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Monitored office supplies inventory and placed orders when necessary.
Lead Medical Laboratory Technician at Arthritis & Osteoporosis Consultants of CarolinasLead Medical Laboratory Technician at Arthritis & Osteoporosis Consultants of Carolinas
Infusion Registered Nurse at Arthritis & Osteoporosis Cons. of the CarolinasInfusion Registered Nurse at Arthritis & Osteoporosis Cons. of the Carolinas