Lori Carrier
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Multi-Unit General Manager
Geronimo Hospitality Group
03.2022 - Current
- Managing 4 entities: Camp Cocktail Bar, The Loading Dock, Front Street Lounge and Totally Toasted Grilled Cheesery
- New restaurant/bar opening
- Recruit, interview and hire employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Conduct health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Marketing and sales building.
Bar Manager/ Restaurant Manager
Yard House
11.2018 - Current
- Managing $9 million dollar store with 120+ employees
- Communicates well and uses strong interpersonal skills to establish positive relationships with guests and employees
- Optimize profits by controlling food, beverage and labor costs daily
- Exhibit thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions
- Counsel and discipline staff to address issues promptly and provide constructive feedback.
Culinary Manager/ Hospitality Manager/ Operating Partner
Cafe Zupas
01.2016 - 11.2018
- Oversaw successful customer relations and quality control programs
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue
- Performed opening and closing procedures each day
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food products to ensure quality
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
Restaurant General Manager
Pizza Hut
11.2007 - 01.2016
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue
- Performed opening and closing procedures each day
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Carefully interviewed, selected, trained, and supervised staff.
Education
Some College -
Boise State University
Boise, IDSome College -
North Idaho College
Coeur D'alene, IDHigh School Diploma -
Sandpoint High School
Sandpoint, IDSkills
- Budget Management
- Teamwork and Collaboration
- Training and Development
- Team Leadership
- Onboarding and Orientation
- Food Preparation and Safety
- Inventory Control
- Supervisory Skills
- Conflict Resolution Techniques
- Organization and Prioritization
Certification
Living As A Leader Certification- 2 years completed
Timeline
Multi-Unit General Manager
Geronimo Hospitality Group
03.2022 - Current
Bar Manager/ Restaurant Manager
Yard House
11.2018 - Current
Culinary Manager/ Hospitality Manager/ Operating Partner
Cafe Zupas
01.2016 - 11.2018
Restaurant General Manager
Pizza Hut
11.2007 - 01.2016
Some College -
Boise State University
Some College -
North Idaho College
High School Diploma -
Sandpoint High School
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