Lori Carter
Saint Augustine,FL
Summary
Resourceful and personable [Job Title] with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment.
Overview
24
24
years of professional experience
Work History
Service Coordinator
Babies Can’t Wait
12.1998 - 08.2022
- Communicated with clients and service providers to provide updates on work progress.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Coordinated and monitored service activities to confirm work met all requirements.
- Assessed customer needs and developed solutions to meet needs.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Collaborated with team members to ensure families received services and providers were reimbursed.
- monitored individual child progress and family needs.
Education
Bachelor of Science - Psychology, Art
Brenau University
Gainesville, GA05.1995
Skills
- Customer Expectations Management
- Meeting Facilitation
- Family Service Plans
- MS Office Expertise
- Client Advocacy
- Program Follow-Up and Assessment
Timeline
Service Coordinator
Babies Can’t Wait
12.1998 - 08.2022
Bachelor of Science - Psychology, Art
Brenau University
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