Dynamic and dependable professional with a proven track record in pet care, patient support, and beauty services. Excelled in roles at Woodford of Ayer, showcasing exceptional empathy and communication skills. Achieved significant client satisfaction through innovative marketing strategies and meticulous attention to hygiene standards. Skilled in animal grooming and health documentation, with a strong focus on safety and customer service.
Hi, I’m
Lori Carter
Ayer,MA
Summary
Overview
2005
years of professional experience
1
Certification
Work History
N /a
Dog Walker
Job overview
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Provided dogs with exercise and fresh air to promote dog health.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Secured dog collars and tags before starting walks to guarantee identification in emergencies.
- Made owners comfortable with care by following instructions and meeting dog needs.
Woodford of Ayer
Nurses Aid
02.1980 - 04.2004
Job overview
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and appointments or testing locations.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of Number+ residents under long-term care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Delivered high-quality care to Type patients in hospital facility.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Gerlinde
Cosmetologist
06.1984 - 02.1999
Job overview
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Developed new techniques to improve appearance of customer and provide different looks.
- Ensured compliance with all regulatory health and safety standards, preserving salon's reputation and client trust.
- Utilized feedback from client surveys to refine services and address any areas needing improvement.
- Developed loyal customer base through exceptional service and follow-up, contributing to increased salon bookings.
- Led team in revamping salon interior, creating more inviting and modern atmosphere that enhanced client experience.
- Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
- Applied makeup to clients for special occasions to meet requirements.
- Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
- Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Implemented creative marketing strategies that attracted new clients while retaining existing ones.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Answered phone calls and emails to schedule client appointments.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Maintained client treatment records and designed long-term care programs for return customers.
Education
NASHOBA RestaurantAyer, MA
Kitchen Staff from N/a
University Overview
Nashoba club ,worked 19 years did cooking, cleaning , interacting with customers making sure everything was OK
Ayer High School Ayer, MA
High School Diploma Cosmetology Diploma from Cosmetologist
09.1984
University Overview
Skills
- Reliability and punctuality
- Punctual and reliable
- Excellent communication
- Pet sitting
- Flexible schedule
- Cleanliness and hygiene
- Pet care
- Patience and calmness
- Schedule management
- Basic animal care
- Safety awareness
- Customer service
- Animal safety
- Physical fitness
- Dog handling
- Environmental awareness
- Route planning
- Physical strength
- Animal empathy
- On and off-leash walks
- Behavior monitoring
- Animal grooming
- Coordination
- Dog behavior
- Valid Driver's license
- Doggy daycare
- Leash management
- Kennel upkeep
- Endurance
- Animal nutrition
- Pet boarding
- Weather preparedness
- Medication administration
- Emergency response
- Documentation and recordkeeping
- Canine behavior
- Exercise plan implementation
- Compliance improvement
- Marketing and promotion
- Watering plants
- Animal feeding
- Empathy
- Hospitality and accommodation
- Organizational skills
- Problem-solving
- Honest and dependable
- Dependable and responsible
- Decision-making
- Teamwork and collaboration
- Attention to detail
- Relationship building
- Customer communication
- Animal care
- Problem identification
- Critical thinking
- Housekeeping duties
- Work prioritization
- Meal preparation
- Human and animal safety
- Equipment disinfection
- Feeding and watering
- Inventory management
- Supply maintenance
- Physical condition monitoring
- Pet owner advisory
- Food supplement preparation
- Animal observations
- Work planning
- Supply unloading and storage
- Animal behavior education
- Information collection and recording
- Food intake monitoring
- Facilities maintenance
- Medication documentation
- Appointment scheduling
- Materials ordering
- Treatment documentation
- Weight charting
- Tick removal
- Animal examinations
- Progress documentation
- Disease prevention
- Breeding habits explanation
- Teamwork
- Time management
- Stamina
- Strength
- Honest and trustworthy
Accomplishments
Accomplishments
Graduated from high school graduated from nurses aid graduated from cosmetology many many certificates in that area and many certificates being a nursing assistant
Certification
Cosmetology nurse aid certificate working with OSHA in the kitchen and past and got certificate
This was hard to do. Way back you go in fill out application and that was it each job my first certi
This was hard to do. Way back you go in fill out application and that was it each job my first certi
This was hard for me to fill out , way back ,you would go in fill out applications, the employers would sit there talk to you know they're filling you out and how you know you were acting stuff that's the best way to get interviewed you don't know someone unless you talk to them for a little bit at least give them a chance but that hasn't happened in a long time for me
Timeline
Cosmetologist
Gerlinde
06.1984 - 02.1999
Nurses Aid
Woodford of Ayer
02.1980 - 04.2004
Dog Walker
N /a
NASHOBA Restaurant
Kitchen Staff from N/a
Ayer High School
High School Diploma Cosmetology Diploma from Cosmetologist
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