Lori Chebookjian
Ocean Township,NJ
Summary
Pragmatic Assistant well-known for being hands-on with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Chiropratic Office Tech/Assistant
Forzani Family Chiropractic Center
08.2021 - Current
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Offered technical support and troubleshot issues to enhance office productivity.
- Developed and implemented strategies to streamline office operations.
- Updated database of contacts and resources for company-wide distribution.
- Developed and maintained filing systems to facilitate easy access to information.
- Created and distributed agendas for meetings and conference calls as part of meeting preparation.
- Monitored and ordered supplies and materials to keep office well stocked.
- Organized resources, records and personnel to accomplish aggressive targets.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Increased customer service success rates by quickly resolving issues.
- Trained and supervised employees on office policies and procedures.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed wide-ranging administrative, financial and service-related functions.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Proofread and edited documents for accuracy and grammar.
- Determined therapies, requested materials, and received equipment in accordance with patient care initiatives and insurance plans.
- Inventoried supplies and ordered more for office and patient rooms.
- Assisted in development of therapeutic activities for patients.
- Maintained patient records, documenting changes in patient condition.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Performed basic laboratory tests and collected specimens for further testing.
Head Hostess
The Pour House Bar & Grill
10.2013 - Current
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Assisted managers with quickly resolving service- and food-related issues.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Mass Communications
Virginia Commonwealth University
Richmond, VASkills
- File Management
- Project Management
- Project Coordination
- Office Administration
- Meeting Coordination
- Event Planning
- Office Equipment Troubleshooting
- Time Management
- File and Record Keeping
- Support Services
- Verbal and Written Communication
- Team Collaboration
- Schedule and Calendar Management
- Administrative Duties
- Multi-Line Phone Systems
- Product and Service Knowledge
- Fast Learner
- Data Confidentiality
Timeline
Chiropratic Office Tech/Assistant
Forzani Family Chiropractic Center
08.2021 - Current
Head Hostess
The Pour House Bar & Grill
10.2013 - Current
Mass Communications
Virginia Commonwealth University